JOB DESCRIPTION

Job Summary

Leads business process improvement initiatives that result in operational efficiencies and/or an increase in customer satisfaction. Assists in development of MHI's business process improvement methodology and in the implementation of a business process improvement capability.

KNOWLEDGE/SKILLS/ABILITIES

• Responsible for most complex process analysis, design, and simulation.

• Requires highest level understanding of organization's business and industry requirements.

• Focus is on process analysis and re-engineering, with a deep understanding of technical problems and solutions as they relate to the current and future business environment.

• Drives process change by integrating new processes with existing ones and communicating these changes to impacted business teams.

• Uses quantitative and qualitative analysis to develop and improve internal processes across the enterprise.

• Recommends and facilitates process improvement efforts. Will lead re-engineering team and act as project manager in some cases.

• Develops training curriculum to educate leaders and staff on process improvement and problem-solving methodologies.

• Conducts educational sessions with staff and leaders and coaches them on process improvement projects.

JOB QUALIFICATIONS

Required Education

Bachelor's degree required in a related field (Business Administration, Healthcare, Engineering, etc.)

Required Experience

10 years of process improvement experience with demonstrable successes in application of Lean/Six-Sigma

Required License, Certification, Association

LEAN certification and/or Lean Six Sigma Black Belt

Preferred Education

Graduate Degree

Preferred Experience

• 4 years' experience in healthcare and/or health plan operations.

• 2 years of healthcare related process improvement experience with demonstrable successes in application of Lean/Six-Sigma.

• Project management.

• Process design & engineering.

• Medicare.

• Proven track record with results.

• Process mapping tools - Visio, MS Project.

• Power BI or Tableau.

Preferred License, Certification, Association

Lean Six Sigma Master Black Belt or Lean Sensei

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $72,370.82 - $144,803.45 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.