Job Information
Robert Half Customer Service Representative in Gettysburg, Pennsylvania
Description
Do you thrive on solving problems and assisting customers? Robert Half is seeking a dedicated and friendly Customer Service Representative to increase our level of customer satisfaction and support our steady growth. The successful candidate will be able to accept ownership for effectively resolving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior.
Manage large amounts of inbound and outbound calls promptly and competently.
Identify customers' needs, clarify information, research every issue, and provide solutions.
Maintain customer records by updating account information as well as processing customer adjustments.
Meet personal/team sales targets and call handling quotas.
Engage with clients in a friendly and professional manner while actively listening to their concerns.
Requirements
Previous experience in a customer support role.
Strong phone and verbal communication skills, along with active listening abilities.
Familiarity with CRM systems and best practices.
Ability to multi-task, set priorities, and manage time effectively.
High school degree is a minimum requirement.
At Robert Half, we believe in the power of excellent customer service. If you're a people person who loves solving problems and making a difference, we want to hear from you. Join our supportive team and enjoy the satisfaction that comes from helping others, along with the stability of a rewarding career. Apply today!
Robert Half is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
Robert Half
- Robert Half Jobs