Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association the "Association" has an excellent opportunity for a “ Business Operations Coordinator, Data Specialist” located in Glen Allen, VA . This position is office-based requiring 4 or 5 days a week in the office. This is a full-time non-exempt hourly position with an excellent benefits package and a 37.5 hour week.

In this role, you will report to the Region Director of Business Operations and will work with a team of fundraisers and coordinators to manage the data for various markets within the region.

This position will have a travel component to assist with fundraising events with day/night of support as needed.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Responsibilities

Primary Responsibilities Include:

• Opening mail daily and processing donations in accordance with policies and procedures established by the finance department.

• Data entry and reconciliation of donations primarily related to fundraising events involving several systems used at the Association.

• General office management including ensuring office equipment is functioning properly, supplies are ordered and stocked, deliveries are accepted, guests are directed to appropriate staff and building maintenance is coordinated with VP of Business Operations.

• Event data entry into various database systems including Dynamics, Luminate and Greater Giving.

• Maintaining accurate leadership and pipeline data in Dynamics

• Sponsorship Processing

• Revenue recording into event systems

• Monthly event revenue reconciliations

• Quarterly Gold Standard Board data maintenance

• Research financial questions and inquiries

• Request recodes as needed.

• Generate reports in all systems as requested by fundraising partners

• Maintain a high level of service by responding to customer inquiries both internally and externally in a knowledgeable and timely manner.

• Process cash, checks and credits cards with outstanding attention to detail while maintaining the highest level of security in accordance with internal controls.

• Serve as on-site contact for facility maintenance and upgrades, including but not limited to office and safety equipment, furnishings, building systems, emergency procedures and planning, as well as security and risk reduction programs.

Qualifications

Want to help get your resume to the top? Take a look at the experience we require:

• University/College degree or equivalent experience, preferred.

• Minimum one (3) years work experience in administrative office experience or project coordination experience, with strong attention to detail is required.

• Excellent computer skills (Word, Excel, PowerPoint, Publisher, Outlook)

• Ability to work independently and prioritize multiple tasks while managing multiple territories simultaneously.

• Excellent attention to detail, verbal, and non-verbal communication, with highly effective organizational and time management skills

• Ability to work outside of standard hours which may involve some evenings and/or weekends.

• Ability and willingness to travel periodically throughout assigned geographical territory.

• Knowledge of and skill in report preparation, proofreading and attention to detail.

• Proven background and willingness to work in an atmosphere requiring flexibility and change.

• Ability to lift and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components or requesting additional assistance may be required before lifting and/or moving.

• Must pass background check and must be at least 18 years old.

Preferred Qualifications, not mandatory to qualify :

• Experience using Tableau reports.

• Proficient in Microsoft SharePoint system

• Proven track record of responding quickly to changing ideas, responsibilities, expectations, strategies, and other processes at work.

Compensation & Benefits

Expected pay range will be $21.30/hourly to $27.30/hourly. Pay is commensurate with experience; geographic differentials to the pay range may apply.

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.

• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.

• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.

• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.

• Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the AHA will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.

This position not a match with your skills? Click here to see other opportunities.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities

#AHAIND2, #LI-Onsite

Join our Talent Community!

Join our Talent Community to receive updates on new opportunities and future events.

Posted Date 21 hours ago (1/10/2025 4:05 PM)

Requisition ID 2024-14292

Job Category Administrative Support

Position Type Full Time