Job Information
Brookdale Senior Living Director, Resident Services in Glen Ellyn, Illinois
Overview
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages
Optional voluntary benefits including ID theft protection and pet insurance
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant’s skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Responsibilities
Assists residents in identifying appropriate resources in order to maintain their highest level of independence and satisfaction to include problem solving for health, social, and emotional needs and coordinating support services. May be required to supervise other staff positions.
In consultation with the Executive Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies.
Develops, oversees, markets and coordinates community resident services programs.
Implements orientation programs for new associates.
Monitors and oversees any outside care providers working at the community.
Assesses prospective residents for appropriateness of residency.
Coordinates new resident orientation processes to ensure a smooth transition and appropriate socialization activities.
Conducts family conferences to determine the amount of support services required to meet the resident’s needs.
Responds to emergencies, assesses situation, and alerts medical help when necessary.
Addresses and follows up on all resident concerns, incidents, and accident reports in a timely manner.
Contacts family members during times of emergency and other concern issues.
Communicates on a regular basis with health care providers to monitor and assess health conditions, safety issues, and the needs of all residents.
Communicates with other staff members concerning resident changes and building operation issues.
Prepares and monitors compliance with annual budget.
Develops and maintains a positive image with local community. May attend social and civic affairs.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
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Qualifications
Education and ExperienceBachelor’s Degree from a four-year college or university; and a minimum of one to two years related experienceand/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special RequirementsNone
Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Effective oral and written communication skills. Must have the ability to remain calm in stressful situations, to be flexible, to work well with many interruptions and have skill in multi-tasking.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Talk or hear
Ability to lift: up to 50 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Possible exposure to communicable diseases and infections
Potential injury from transferring, repositioning, or lifting residents
Exposure to latex
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$70,000.00 - $74,180.00 / year
Job LocationsUS-IL-Glen Ellyn
CategoryCommunity Operations
Sub-CategoryOperations Mgmt/Leadership
Position Type (Portal Searching)Regular Full-Time
Shift1st Shift
ID2025-270067
Location : NameBrookdale Glen Ellyn
Location : Address60 North Nicoll Avenue
Location : LocationUS-IL-Glen Ellyn
Job Code102620
Work LocationOn-Site
Hiring Range$70,000.00 - $74,180.00 / year
Brookdale Senior Living
- Brookdale Senior Living Jobs