Primary City/State:

Glendale, Arizona

Department Name:

Lab-BTMC

Work Shift:

Day

Job Category:

Administrative Services

Find your Voice, Passion, & Purpose

POSITION SUMMARY

This position provides moderately complex administrative support for a department or unit. Researches and obtains information for routine and moderately complex reports, correspondence and communication while maintaining confidentiality of information.

CORE FUNCTIONS

1. Composes, types, and prepares various correspondence/reports and distributes/communicates as instructed. May type dictated correspondence. Handles confidential administrative matters as appropriate. Researches and obtains required information.

2. Answers incoming calls, responds directly with needed information and follow-up and forwards messages as appropriate. Responds to inquiries from employees, customers and clinical staff as needed. Uses independent judgment in redirecting or deferring calls. May screen calls for department leader. Greets and assists visitors when needed.

3. Creates and/or maintains a variety of records and maintains information for audits and inspections which includes confidential materials, procedural data, etc. Assists in coordinating special projects such as departmental and section surveys or reorganization of office space and files. May serve as back up for other administrative support roles as required by direct leader. Coordinates special mailings/distributions for various areas such as medical conferences and medical publications.

4. Opens, sorts, screens and routes mail to the appropriate persons. Prepares and proofreads letters, reports and other correspondence. Maintains various inventory and orders supplies as needed.

5. Maintains extensive knowledge of system and Laboratory personnel policies and procedures. Acts as a resource for employees and management staff in these areas. May maintain and/or coordinate various schedules. Communicates as appropriate to adjust priority in changing environment.

6. May schedule, coordinate and attend various appointments and meetings, type agendas, collect and type minutes.

MINIMUM QUALIFICATIONS

• High School graduate and three (3) years’ progressively responsible secretarial experience, or an equivalent combination of business school/secretarial training and job-related experience.

• Prior experience supporting mid-level (or higher) management.

• Knowledge of business software applications and other personal computer experience.

• Ability to speak, read and write English.

PREFERRED QUALIFICATIONS

• Experience in a hospital/health-care setting.

• Knowledge of medical terminology.

• Associate degree or completion of office/business related courses.

EEO Statement:

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

https://www.bannerhealth.com/careers/eeo