The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Deposit Services team as:

Deposit Services Representative

This opportunity may be perfect for you if you have experience in:

High Attention to Detail

Microsoft Office Suite: Word, Excel, Outlook

Independent Problem-Solving Skills

About this position:

Responsible for reviewing customer data, ensuring accuracy, proper authorization, and identifying exceptions while meeting department deadlines. Serves internal and external customers as well as supports team members. This position is in office.

This position can sit in either our Colonie or Glens Falls Office Locations:

Glens Falls, New York Headquarters

Colonie, New York Business Office*

*Please note all training for this position will be in Glens Falls, New York.

Responsibilities

Review data for missing information and proper authorizations in timely manner according to department Policies and procedures.

Research exceptions and report discrepancies timely to appropriate individuals.

Assist team members with workloads and projects to help team reach goals and deadlines.

Input data with high level of accuracy.

Provide consistent, outstanding customer service and support to internal customers.

Process transactions/documentation accurately

What you will need to thrive in this role:

In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:

Education/Certifications:

High School Diploma or equivalent experience required

1 year of banking experience preferred

Skills/Knowledge:

Proficient with Microsoft Office Suite: Word, Excel, and Outlook

Demonstrated ability to proofread/check work with careful attention to detail

Strong problem-solving skills, ability to analyze and solve problems independently

Ability to prioritize multiple tasks/projects to meet deadlines

Physical Demands

Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.

Must be able to repetitively use a telephone and computer mouse and keyboard.

Ability to lift/move up to 15 lbs

What we will bring to the table:

We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:

Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays

Medical, Dental, and Vision Insurance and Flexible Spending Plan

Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership

Education and Tuition Reimbursement

Employee Assistance Program for our employees and their immediate family members

We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.

As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.

We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.

The salary range for this position is $17.00 - $20.00 per hour commensurate with experience and education.

Additional compensation may be earned through the Company’s profit-sharing bonus program, subject to individual and company performance.

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