Summary Join the Software Product Management (SPM) service line under the Office of Information Technology (OIT) and be part of VA's digital transformation. SPM manages acquisitions and orchestrate human capital to deliver and sustain software products to, and in support of, Veterans. As a Supervisory IT Program Manager in SPM, you will have the opportunity to enhance the value and impact of VA's IT products and deliver quality IT services to Veterans and their families. Apply today! Responsibilities The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Major Duties: - Develop and maintain strategic plans. - Develop methods to monitor and measure risk, compliance, and assurance efforts. - Ensure that all acquisitions, procurements, and outsourcing efforts address information security requirements consistent with organization goals. - Serves as a primary stakeholder in the underlying information technology (IT) operational products, processes and functions that support the product(s) and services, to provide direction and monitor all significant activities so the service is delivered successfully. - Ensure that all acquisitions, procurements, and outsourcing efforts address information security requirements consistent with organization goals. - Lead and participate in the acquisition process for assigned programs and products. - Provides direct supervision to a staff of up to eight or more subordinate employees. - Supervises and directs the efficient planning and operation of the program; develops short-and-long range plans with employees and/or contracted personnel; manages the program; sets priorities and deadlines; reviews and assigns work. Work Schedule: Mon-Fri, 8:00 am - 4:30 pm. Telework Eligible. Compressed/Flexible: Authorized Remote: No Virtual: Yes Travel Required. Occasional Bargaining Unit: This is not a bargaining unit position. Position Description Title/PD#: Supervisory IT Program Manager/19429A. Relocation/Recruitment Incentives: Not authorized Promotion Potential: This position is at full performance level. Physical Demands: The work is primarily sedentary, although slight physical effort may be required. Work Environment: The work area is adequately lighted, heated and ventilated. The work environment involves everyday risk or discomforts that require normal safety precautions. Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. You must meet both the Basic Requirement and the Specialized Experience to qualify for this series as described below. This standard allows eligibility through meeting either the requirements specified in the section titled Education or the requirements specified in the section titled Experience. EDUCATION: Education: All academic degrees and coursework must be from accredited or pre-accredited institutions Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR BASIC REQUIREMENT EXPERIENCE: Applicants must have IT-related experience demonstrating each of the four competencies listed below at a proficiency level equivalent to the next lower grade level in federal service. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In addition to the basic requirement, a qualified candidate's online application and resume must also demonstrate at least one year of specialized experience equivalent to the next lower grade level in the Federal service. Specialized experience for this position is defined as: GS-14 grade level: One year of specialized experience equivalent to the next lower grade GS-13. Specialized experience for this position is defined as: Experience managing complex IT software development projects, leading and managing software developers and development teams, and project/program management experience demonstrated by assignments where you analyze a number of alternative approaches in the process of advising management concerning major aspects of ADP system design including what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Additional Information A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the the lowest step of the grade for which selected. The display of a salary range on his vacancy shall not be construed as granting an entitlement to a higher rate of pay. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.