Job Information
Tennant Company Service Center Specialist-Mechanic in Golden Valley, Minnesota
Service Center Specialist-Mechanic
With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.
Tennant Company is currently seeking a Shop Service Technician for our Remanurfacturing (Reman) Department in Golden Valley. In this role you will repair and/or rebuild privately owned machines, and rentals to be sold to a growing and demanding customer base. Shop Service Representatives provide quality customer service and communication to minimize costs and ensure satisfaction.
GENERAL RESPONSIBILITIES:
Troubleshoot and repair mechanical, electrical, and hydraulic systems, air and water-cooled combustion engines, and diesel-gas-LP powered engine problems on all Tennant products
Maintain records of all service activities through the use of completed repair orders, machine checklists, and expense reports
Estimate machine repair/rebuild requirements and prepare necessary data to provide and accurate repair quote
Responsible for proper and safe use, maintenance, and reporting of Tennant Company property. This includes tools and equipment
Consistently present a professional image, both in personal appearance and condition of company equipment
Responsible for completing work in a timely manner and using appropriate judgement to ensure quality and cost targets are achieved on each completed machine
REQUIRED EXPERIENCE & EDUCATION:
High school diploma or equivalent, vocational or tech school diploma a plus
3+ years of experience troubleshooting, diagnosing, and repairing mobile equipment
Demonstrated experience working with one or more of the following. Mechanical, electrical, and hydraulic systems, air and water-cooled combustion engines, and diesel-gas-LP powered engines
Able to read blueprints, electrical and hydraulic schematics
Ability to pass a background check and drug screen
Demonstrated ability to work with minimal supervision
Can safely use hand and power tool, equipment, and diagnostic devices
Basic understanding and knowledge of how to use a personal computer, email, and Tennant systems
Must provide own basic hand tools, specialty shop tools are provided
Previous experience and proven record of working in a lean/continuous improvement work environment desired
REQUIRED PHYSICAL DEMANDS:
Routinely lifts up to 40 pounds individually with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance is provided for items weighing over 60 pounds
Works in multiple positions during a shift
Position requires sitting, standing, twisting, reaching, pushing, and pulling
Position requires bending, stooping, kneeling, or squatting on a daily basis. May be up to 30% of the day
Must be medically capable of performing all aspects of the job with the maximum amount of safety
ENVIRONMENTAL EXPOSURES:
Routinely and regularly works near moving mechanical parts
Occasionally exposed to hot conditions
Occasionally exposed to non-toxic fumes
Moderate noise level
Occasionally exposed to oil, grease, gasoline, dust, metal particles, cleaning fluids/detergents, solvents, battery acid and sharp-edged materials
SAFETY REQUIREMENTS:
- Must be able to wear safety glasses, steel toed shoes and hearing protection
REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS:
Ability to problem-solve with a desire to continually improve product quality while controlling costs
Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline-oriented environment
Willingness to be flexible with time and adjust to a changing work environment
Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation
Use all available information to make data-based decisions
Consistent attendance either onsite or remotely as needed by the business
Ability to take direction and accept supervision
Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations
Begin your journey with us. Let's reinvent how the world cleans.
Equal Opportunity Employer
Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.
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