Description We are seeking an Administrative Assistant to join our non-profit team located in Grand Rapids, Michigan. In this role, you will be responsible for providing support to our team and clients, focusing on securing housing for the homeless population in Grand Rapids. This role offers a contract to hire employment opportunity.

Responsibilities:

• Assist in securing housing for the homeless population in Grand Rapids

• Work with grants to secure funds for housing assistance

• Assist clients in preparing and completing necessary documentation for housing eligibility

• Calculate income and rent to ensure compliance with regulations

• Maintain accurate records of client interactions and transactions

• Handle inbound calls in a courteous manner, answering queries and providing assistance as needed

• Manage and update client records in the database

• Perform basic office functions and clerical duties as required

• Utilize MS Excel and other software for data entry and record keeping

• Ensure adherence to regulatory compliance in all operations. Requirements • Minimum of 1 year of experience in an administrative role within the non-profit sector

• Proficient in answering inbound calls and handling client relations in a courteous manner

• Experience in performing basic office skills and clerical duties

• Ability to maintain department files and records

• Skilled in the use of computer files and keyboard

• Capable of confirming appointments and completing paperwork in a timely manner

• Knowledgeable in compliance functions and regulatory compliance

• Proficient in database administration and management

• Experience in providing financial counseling

• Possess a friendly and outgoing personality

• Ability to prepare detailed documentation and ensure its appropriateness

• Proficient in MS Excel and data entry

• Excellent customer service skills

• Ability to maintain records and ensure organizational effectiveness

• Experience in managing office functions

• Proven ability to work in an environment that values non-discrimination and equal opportunity.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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