Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.

Peckham Inc. - Security Clearance Specialist

SUMMARY

The Security Clearance Specialist position supports effective administration of U.S. Government Security Clearance programs on Peckham Contact Center Solutions contracts to ensure physical security requirements are maintained across Contact Center Solutions to prevent unauthorized access to personnel, equipment, information and other assets. This position requires someone who enjoys a fast-paced environment, excels at multi-tasking, has strong interpersonal organizational and critical thinking skills, and is compassionate and discreet with confidential information.

MAIN DUTIES AND RESPONSIBILITIES

• Administers Federal security clearance processes in support of a U.S. Government contract including the collection and submission of required forms and electronic fingerprint scans.

• Establish e-APP/NBIS access for applicants and registration codes as needed for all applicants.

• Coordinate, train and assist applicants with completing security questionnaires and seeking government guidance when/if needed.

• Monitor and track security clearance approvals, denials, interim statuses for Peckham and subcontractor employees.

• Manage all functions of the secure portal (NBIS) for Contact Center Solutions

• Monitor, track, and document government background investigation and authorization statuses for Peckham and subcontractor employees, including Moderate Risk Public Trust [MRPT]

  OTHER DUTIES AND RESPONSIBILITIES

• Inform applicants of background investigation and authorization approvals and denials.

• Communicate effectively with key stakeholders across Peckham, Inc. including contract leads, vocational services specialists, community engagement specialists and others as needed.

• Work with VSS to assist applicants with Freedom of Information Act requests concerning security denials.

• Monitor and enforce the Secure Floor Policy.

• Enroll individuals for government ID’s (i.e. FLAC).

• Accurately document, enter data, verify, and track required security information across multiple systems.

• Coordinate regular reporting in conjunction with Contact Center Solutions Senior Manager to monitor submission timeliness and accuracy

• Develop understanding of Government security policies and best practices; (Department of State [DoS] security requirements and the government MRPT investigation process).

• Assist in updating work instructions and personnel security processes and procedures

• Maintain understanding of confidentiality requirements and best practices; ability to consistently maintain confidentiality of personal, corporate, and government security clearance information; specifically, Personal Identifiable Information [PII].

• Utilize a collaborative team approach for all projects.

• Assure applicants provide proper information needed for security clearances and inform applicants of security clearance status.

• Maintain safe and clean work environment.

• Promote Peckham’s vision values and services to all customers and stakeholders.

• Assist in maintaining organizational wide quality standards.

• Other related duties as assigned.

  SUPERVISORY RESPONSIBILITIES

• This position does not have direct supervisory responsibility

• Develop a unified team that reflects Peckham’s culture and values

• Provide mentorship and coaching

  MINIMUM QUALIFICATIONS

• U.S. Citizenship required due to security clearances.

• Ability to pass federal and state security background checks, obtain and maintain federal and state security clearances including DoD Secret, Industrial Security Clearance, DoD IT 2, and Public Trust.

• Bachelor’s degree and 2-4 years of experience OR associates degree and 5-6 years of experience

• Must have access to reliable transportation to travel to various sites throughout Michigan

• Experienced in senior level writing forms, having the ability to demonstrate advanced written and verbal communications.

• Ability to interact professionally with supervisor, subordinates, other co-workers and public.

• Ability to consistently maintain confidentiality, professionalism, and appropriately deal with Personal Identifiable Information [PII].

• Ability to express ideas and facts in a clear and understandable manner, tailoring communication to the intended audience.

• Ability to positively handle multiple interruptions and adjustments to priorities throughout the day, and the flexibly to handle multiple responsibilities while meeting deadlines.

• Expertise of Microsoft Word, Excel, and Outlook and web-based data management tools

• Ability to develop training materials and present information in a classroom setting.

• Ability to operate basic security equipment and systems.

• Understanding of U.S. Government security policies and practices, especially Department of State and Department of Defense

  PHYSICAL AND MENTAL DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.

COMPETENCIES

Accuracy and Attention to Detail

Decision Making

Confidentiality

Effective Communication

Inspiring Trust and Confidence

Relationship Building

Results Oriented

Strategic Thinking

PHYSICAL DEMANDS

The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.

PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER

EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATION FOR APPLYING NOTICE

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:

• Click HERE (https://www.ilru.org/projects/cil-net/cil-center-and-association-directory) and you will be directed to the ILRU Directory to find an agency in your area that can assist you

• Click HERE (https://www.careeronestop.org/LocalHelp/AmericanJobCenters/american-job-centers.aspx) and you will be directed to the American Jobs Center (AJC) finder to locate a center near you

• Email us at careers@peckham.org

• Call us at (517) 316-4000

• Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm)

  Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Business Line:

Contact Center Solutions

Location:

Grand Rapids, MI

Worker Sub-Type:

Staff Member

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ABOUT PECKHAM

Peckham is a national award-winning social enterprise, recognized for its achievement in providing exceptional vocational rehabilitation for people with disabilities and barriers to employment. We accomplish our mission by working with community partners and through our own diverse business lines consisting of apparel manufacturing, warehousing, call centers, environmental services, and farming. Peckham prides itself on having a great culture which fosters a respectful, collaborative, and fun work environment. Employees are encouraged to bring their whole selves to work, share ideas, and engage in lifelong learning. Our culture further supports our mission by encouraging flexibility, health, and wellness. Staff enjoy benefits such as generous PTO policies, modern facilities, pet friendly work sites, free fruit, fitness classes, massages available for purchase, and opportunities for flexible work arrangements.

MISSION

Peckham, a nonprofit community vocational rehabilitation organization, is a unique business and human services agency which values quality, diversity, and performance. Our mission is to provide a wide range of opportunities to maximize human potential for persons striving for greater independence and self-sufficiency. We embrace collaboration, effective resource management, and innovative approaches to achieve world-class excellence.

VISION

To prove that people with disabilities and other barriers are more than capable of delivering world-class, high-quality products and solutions.

Peckham is an Equal Opportunity Employer - EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law. EEO is Law (https://dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

Peckham participates in the E-Verify program. For more information please click follow this link (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) ​

For information on Immigrant and Employee Rights (IER), follow this link (https://www.justice.gov/crt/case-document/file/1133936/download)

Pay Transparency Nondiscrimination Provision

REASONABLE ACCOMMODATION NOTICE

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

[1] Section 503 of the Rehabilitation Act of 1973, as amended. For more information on the equal employment obligations of Federal contractors, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

Visit www.peckham.org to learn more.