Job Summary

The Behavioral Health Care Coordinator is responsible for overall introductions and coordination of care between partnering facility and The Josselyn Center's services, including: intake, assessment, case management, therapy and psychiatric evaluation, medication monitoring, and supported employment.

Essential Responsibilities and Metrics

• Provide daily proactive outreach and care coordination between assigned partner facility and The Josselyn Center's services

• Provides high-quality service and maintains 50% of direct service hours per month

• Complete Service Ticket/Progress Note within three working days of day of service and at the end of each week

• Support and closely coordinate behavioral health treatment

• Track client follow-up, treatment adherence and clinical outcomes. Document client encounters and re-engage clients who are not participating in their treatment

• Develop, modify, and review treatment plans

• Achieve metrics established to avoid client hospitalizations

• Provide counseling and/or case management for highest acuity clients

• Crisis intervention

• Coordinate with clinical staff to monitor ongoing treatment for all clients referred by partner agency

• Client centered consultation with community providers

• Attendance and participation at clinical presentations and staff meetings

• Use of supervision or consultation when required or needed

Qualifications

• Master's level Health Professional

• LCSW/LCPC Preferred and/or a minimum of 2 years related experience, specifically in crisis care setting

• Three professional references that reflect ability to perform clinical work

• Displays high energy, empathy, and organizational skills daily

• Work flexible schedules, including nights and weekends when necessary

• Experience supporting underserved, transient populations with high behavioral health care needs and co-occurring physical health challenges

• Experience identifying and evaluating behavioral health disorders

• Fluent English/Spanish preferred

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