JOB REQUIREMENTS: Provides support for Police Department technology systems and related components. Interacts with PC users providing first-line technical support resolving software, hardware, and system problems. Installs, configures, and troubleshoots software and hardware, basic network concepts, supporting new technologies, repairing workstations and performing upgrades. Keeps records of repairs and fixes. Reports reoccurring issues to management. Performs other duties as assigned ***** OTHER EXPERIENCE AND QUALIFICATIONS: High school diploma or equivalent. Currently enrolled in college or technical college and pursuing a degree in Information Technology or Computer Science, or other related field, or recent completion of a degree in one of these fields. Valid driver\'s license and a good driving record Knowledge of computer operating systems, networks, hardware, software, and IT components. Knowledge of internet security and data privacy principles. Basic understanding of computer and network issues with troubleshooting skills. Skill in problem solving and interpersonal communication. Skill in organization and time-management. Ability to proficiently utilize a computer and the required software. Ability to communicate effectively, both orally and in writing. Ability to establish and maintain effective working relationships with staff and the public. Ability to work the required hours of the position. ***** APPLICATION INSTRUCTIONS: Apply Online: http://agency.governmentjobs.com/greenbaywi/default.cfm