Job Information
TEKsystems Epic Cupid Analyst in Greenville, North Carolina
Description:
This position is responsible for the implementation, enhancement, and support of software applications following industry
standards and best practice. The analyst will be required to define requirements, system design, analysis,
build/configuration, testing, implementation, documentation, and support the applications that meet the specifications of a
project or service request.
Key responsibilities include, but not limited to:
Takes initiative to meet with end users for ongoing review of workflows associated with upcoming enhancements or
system changes.
Performs the evaluation, testing, and implementation of defect patches, system upgrades and releases according to the
Information Services support model and change control procedures.
Evaluates and recommends business process and technology driven enhancement opportunities based on application
system upgrades, releases and patches.
Ability to effectively analyze and resolve simple to moderate issues
Provides well-written and effective professional and technical documentation.
Independently manage individual work effort, including developing, executing, and monitoring of a work plan in addition to
assisting work efforts of others.
Stays informed on current market trends and emerging technology developments that impact their application.
Determines solutions with minimal assistance and makes effective decisions within scope of authority.
Adheres to change management standards and established Service Level Agreements (SLA) for incidents and requests.
Demonstrates effective verbal and written communication.
Promotes cooperation and commitment within the team by assisting and working collaboratively with others.
Holds self personally accountable to meet or exceed team expectations.
This position is required to rotate on-call responsibilities.
Skills:
Epic, Epic certified
Additional Skills & Qualifications:
This role is full time and people need to live in one of the following states: AL, AK, AR, FL, GA, IN, IA, KS, KT, LA, MI, MO, MT, NE, NC, ND, OH, SC, SD, TN, TX, VA, WV, WI, WY
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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