528232BR

Title:

Operations Admin

What you'll do... :

JOB SUMMARY:

Responsible for providing administrative support within a District or Districts in the areas of operational support, ordering supplies, hiring support and general administrative duties as related to the district(s) offices operations.

DUTIES AND RESPONSIBILITIES:

• Provides seasonal hiring support in the HRB Gateway hiring system and administrative support to the District Operations Coordinator (DOC) supporting the overall district(s) offices. 50%

• Receives communication (written, telephone and electronic) from offices who have a concern or a need around supplies, facilities or support. Documents nature of problem, researches solutions, and resolves issues or escalates to DOC or DGM as needed. 50%

• Reviews office supply inventory and places orders to meet the needs of the office/district. .

• Review and verify invoices and prepares payment for the DOC’s approval.

• Assists with local marketing initiatives.

• Attends training related to the effective and efficient performance of job duties.

• Other duties as assigned by the District Operations Coordinator or in partnership with other managerial staff.

MINIMUM REQUIREMENTS:

Education:

• Completion of a high school diploma or equivalent. Additional course work in math is preferred.

Skills & Experie nce:

• Minimum of one year of clerical or administrative experience.

• Must have good reading and math skills in order to understand information and effectively explain information to others.

• Must have good verbal and written communication skills and effectively communicate in person.

• Computer skills

• Understanding and previous use of a Windows-based computer system and applications such as Microsoft Word, Excel, and Outlook.

• Experience with Windows operating system.

• A basic level knowledge of Microsoft Office Suite.

• Ability to read, write, and clearly communicate in English and/or other languages as required by the needs of the district.

• Additional state and local requirements may apply.

PREFERRED QUALIFICATIONS:

• Two to four years of experience as an H&R Block associate.

• Experience in a multi-unit environment.

Job ID:

528232BR

Address1:

1451 WOODRUFF RD STE 3

City:

GREENVILLE

State:

South Carolina

Employee Type:

Seasonal - Corporate

What you'll bring to the team... :

Education:

• High school diploma or equivalent

Work Experience:

• 1-3 years Administrative experience

• Customer service experience

• Demonstrated decision making, analytical and problem-solving skills.

• Demonstrated organization, prioritization and project coordination skills.

• Effectively demonstrate oral, written, and interpersonal communication skills. Ability to interact with all levels of associates.

• Ability to communicate clearly and calmly on the telephone, email and chat and use effective customer service techniqueswith associates who may be under stress.

• Some experience, or ability to learn to support Microsoft operating systems, networking connectivity, computer peripheral equipment, software applications and remote tools.

• Experience working with Windows Environment

Posting Title:

Operations Admin

WOTC Eligibility Check:

Yes