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The Sr. Regional Director is responsible for the successful leadership in their assigned geographies and will have accountability for delivering results within provider engagement, staff and clinical efficiency, patient satisfaction, quality outcomes, and driving financial performance across the operational platform. The Sr. Regional Director is advanced in skill level and their scope should be more than 30 providers.

The Sr. Regional Director will be responsible for traveling to multiple locations throughout the central part of OH.

Primary Responsibilities:

• Provides overall management and development of major region

• Holds responsibility for overall performance of major region in all aspects (ie: quadruple aim)

• Develops Associate Regional Directors and Regional Directors and may assist with others as directed

• Communicates and assists in implementation of organizational goals

• Evaluates and identifies talent of those in reporting structure, with or without assistance of practice/office manager. Develops or assists in the development of plans to develop talent, depending on current and future business needs

• Models and encourages professional behavior which reinforces culture. Supports and participates engagement activities which reinforce culture

• Supports and motivates direct reports to accomplish both their individual professional and practice/office goals

• Champions change management techniques through all activities as needed. Models and encourages direct reports to respond appropriately to changes in order for maximum effectiveness

• Monitors policy compliance for assigned offices/providers

• Establishes priorities for areas of responsibility in relation to all facets of the business. Communicates the priorities to practice management; modifies priorities as needed

• Champions change management techniques through all activities as needed. Models and encourages direct reports to respond appropriately to changes in order for maximum effectiveness

• Stays abreast of patient satisfaction trends and communicates results as needed. Assists practice/office manager as needed to create plans to improve scores

• Maintains responsibility for overall regional financial performance of all assigned offices and providers

• Reviews contracts for area of responsibility and authorizes; reviews contracts to ensure compliance

• Assists as needed to ensure the overall “health” of each office/practice thru effective management practices for all areas such as budget planning and adherence, marketing and communication priorities, compliance, implementations and timely completion of priorities

• Identify to senior management local market and or service line dynamics and opportunities

• Travels to assigned location/s as needed to assist with duties and achievement of goals

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of related experience and/or training

• Working knowledge of legal contracts, potential liabilities, and insurance needs

• Knowledge of current medical terminology in order to communicate with physicians, staff, and patients

• Working knowledge of Medicare/Medicaid regulations and procedures, licensing and certification requirements, and other state and federal regulations relating to the health care industry

• Knowledge of flow charting and basic accounting skills

• Proficient computer skills, including working knowledge of Microsoft Office Suite, e-mail systems, and web-based programs

• Proven ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, financial reports, and governmental regulations

• Proven ability to write reports, business correspondence, speeches and articles for publication, and local procedure manuals

• Proven ability to effectively present information and respond to common inquiries and complaints from groups of managers, employees, patients, regulatory agencies, members of the business community, vendors, public groups, boards of directors, and other stakeholders

• Proven ability to interact and communicate with a variety of people, both on a one-on-one basis and in meetings and group presentations; must be able to relate to and work with ill, emotionally upset, and sometimes hostile people

• Valid driver’s License and proof of insurance due to travel requirements

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.