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Mississippi Employer Call Center Operator in Gulfport, Mississippi

Description:  The PBX Operator is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for expediting all incoming calls in a timely and accurate manner, responding to emergency situations, paging guests as dictated by current paging policy, as well as handling guest requests for services including but not limited to wake-up calls and maintenance or housekeeping requests.

Requirements: Ability to speak clearly and professionally. Effective written and verbal communication skills required. Prior PBX experience helpful. Must be able to use all equipment associated with the position, including but not limited to, computer keyboard, Cisco Call Manager software, paging system and two-way radios.

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