Job Title: Medical Assistant - Receptionist/Front Office

Job Description

We are seeking a dedicated and professional Medical Assistant for our front office. The ideal candidate will use Medent as the electronic medical records (EMR) system, welcome patients, manage appointment schedules, handle calls, verify insurance, assist with patient check-ins and check-outs, and maintain accurate patient records. The role also involves processing insurance claims, taking vital signs, preparing patients for procedures, and ensuring efficient office operations.

Responsibilities

• Utilize Medent EMR for patient records.

• Welcome patients and ensure they feel comfortable and informed.

• Manage the appointment calendar and coordinate with medical staff availability.

• Handle incoming calls, direct them to appropriate personnel, and address patient inquiries.

• Verify patient insurance coverage and collect copayments.

• Assist patients with check-in and check-out procedures, ensuring all necessary forms are completed.

• Maintain and update patient records, ensuring confidentiality and accuracy.

• Process insurance claims, create invoices, and manage patient billing.

• Assist with patient examinations, take vital signs, and prepare patients for procedures.

• Update and maintain accurate patient medical histories and records.

• Provide patients with information on treatments, medications, and post-procedure care.

• Order and manage medical supplies and equipment.

• Work with healthcare providers to ensure smooth patient flow and efficient office operations.

• Data entry of basic demographics and insurance information.

• Collect applicable co-payment/account balances at the time of service.

• Confirm eligibility of various patient’s insurance plans.

• Obtain referrals as needed.

Essential Skills

• Experience with EMR systems, particularly Medent.

• Previous medical assistant experience.

• High volume patient care experience.

• Front office knowledge and computer proficiency.

Additional Skills & Qualifications

• Certification as a Medical Assistant (preferred but not required).

• Experience with patient examinations and vital signs.

• Strong communication and organizational skills.

Work Environment

• The position is based primarily in Hackettstown, with initial training in other offices (Sparta, NJ).

• The standard shift is Monday to Friday, 7:30 AM to 5:00 PM. After six months, the role includes one evening shift until 8:00 PM with a shorter shift on another day. There are Saturday and Sunday rotations 2-3 times per year, scheduled in advance.

Benefits

• Opportunity to work with one of the largest networks in New Jersey

• Flexible compensation

• Great benefits package

• Internal career growth opportunities

Pay and Benefits

The pay range for this position is $20.00 - $22.00

• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Hackettstown,NJ.

Application Deadline

This position will be accepting applications until Jan 1, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.