Job Title: Medical Assistant Front Office

Job Description

We are looking for a dedicated Medical Assistant to join our front office team. The ideal candidate will utilize Medent as an Electronic Medical Record (EMR) system, welcome patients, manage the appointment calendar, handle incoming calls, verify insurance, assist with check-in and check-out procedures, maintain patient records, process insurance claims, assist with patient examinations, and provide information to patients about treatments and post-procedure care. Additionally, the role involves ordering and managing medical supplies and working with healthcare providers to ensure efficient office operations.

Responsibilities

• Utilize Medent as EMR for patient records.

• Welcome patients as they arrive, ensuring they feel comfortable and informed.

• Manage the appointment calendar, schedule patient visits, and coordinate with medical staff availability.

• Handle incoming calls, direct them to the appropriate personnel, and address patient inquiries.

• Verify patient insurance coverage and collect copayments.

• Assist patients with check-in and check-out procedures, ensuring all necessary forms are completed.

• Maintain and update patient records, ensuring confidentiality and accuracy.

• Process insurance claims, create invoices, and manage patient billing.

• Assist with patient examinations, take vital signs, and prepare patients for procedures.

• Update and maintain accurate patient medical histories and records.

• Provide patients with information on treatments, medications, and post-procedure care.

• Order and manage medical supplies and equipment.

• Work with healthcare providers to ensure smooth patient flow and efficient office operations.

Essential Skills

• Experience with EMR systems, particularly Medent.

• Previous experience as a Medical Assistant.

• High volume patient care experience.

• Knowledge of front office procedures and computer savvy.

Additional Skills & Qualifications

• Certification as a Medical Assistant preferred but not required. Candidates with outdated or expired certifications will be considered.

• Ability to float to different office locations as needed.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.