We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach, Kate Spade New York, Stuart Weitzman - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We're always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur Peoplepage to learn more about Tapestry's commitment to equity, inclusion, and diversity. Job Title:Shipping Clerk (Global Fulfillment and Logistics) Location:West Chester, OH Shift: Monday - Friday Hours: 12 - 8pm OR 1 - 9pm Primary Purpose:To provide daily clerical support to the Shipping area by verifying and keeping records on inventory of outbound shipments. They will also confer and communicate with Managers, Operation Supervisors, Account Services, and New York business partners to plan, schedule, and resolve issues in the Shipping department. This position is also responsible for conducting inventory of all Shipping supplies and to update and distribute reporting for various Shipping reports. The successful individual will leverage their proficiency to.. Monitor Open Wave report on a daily basis to ensure that orders are processed within 24 hours of wave and shipped according to schedule Monitor Remaining Retail report throughout the day to ensure orders are delivered to shipping timely to be loaded on correct trailers by their specified cut time Provide necessary paperwork to accounts' traffic department to assign authorized carrier Coordinate pick-up of shipments with carriers. Communicate with carriers for updated ETAs and/or follow up. Inform Account Services of potential shipping problems or delays Coordinate with accounts, freight forwarders, and/or other entities to route all North American and International wholesale volume. Analyze findings to understand operational gaps and partner with Team Leader and Warehouse/Customer Service teams to take action. Review routing guides regularly and have an understanding of International account requirements to support accuracy of shipments Compiles and updates Shipping reports Complete other duties as assigned. The accomplished individual will possess... High school diploma or equivalent More than one year of experience in a clerical, customer service or related warehouse function Intermediate Microsoft Office skills Excellent verbal and written communication skills Strong decision-making, problem solving, organizational and follow up skills Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains