Position Information

Posting NumberSRGV7507

Working TitlePHYSICIAN LIAISON

Number of Vacancies1

LocationHarlingen, Texas

DepartmentSchool of Medicine / Clinical Affairs

FTE1.0

FLSAExempt

Scope of Job

Responsible for developing and implementing a marketing plan to maintain and grow referrals from providers and/or physician practices to UTHealth RGV . Develops and execute initiatives related to increasing loyalty and preference to the UTHealth RGV practice plan among internal and external provider referral sources.

Description of Duties

• Acts as key resource to promote patient volume at UTHealth RGV clinical sites in accordance with priorities set forth in the UTHealth RGV strategic plan.

• Leads initiatives to build volume and favorable provider perceptions among internal and external referral streams and provides expert advice to other stakeholders.

• Designs and implements business plans to maintain and grow referrals to the organization.

• Works collaboratively with the clinical practice leadership, chairs, and others to gather feedback/research and executes communication strategies to increase provider referral sources to send to patients to UTHealth RGV clinics.

• Develops strong business relationships with local community organizations and business to increase their advocacy of UTHealth RGV clinics.

• Identifies new growth opportunities to increase patient referrals from existing providers and secures new business from non-referring physicians, and proactively addresses retention needs.

• Works collaboratively with other system functions that interact with physician offices, including hospital affiliates, referral, provider recruitment, provider resources, etc.

• Establishes and maintains ongoing communications with referring providers and/or their office staff, including routine or follow-up visits, emails, and phone calls.

• Educates referring physicians on new programs and services offered at UTHealth RGV .

• Using research-based methods, proposes, implements and evaluates strategies to build awareness and trust between UTHealth RGV practice plan and applicable referral sources.

• Identifies and develops tactics to promote provider interaction and engagement including site visits, staff meetings, social events, grand rounds, referral dinners, CMEs, and other communication methods and ensures that the return justifies the investment.

• Gathers and interprets the data necessary to determine priority areas for growing referrals to the UTHealth RGV practice plan.

• Develops and submits metrics and updates to UTHealth RGV leadership, such as quantifying outreach efforts, key issues, concerns, and opportunities.

• Measures and evaluates liaison activities including producing and sharing regular summaries of patient visits and their outcomes as well as their impact on referral trends.

• Performs other duties as assigned.

Supervision Received

General supervision from assigned supervisor.

Supervision Given

Direct supervision of assigned staff.

Required Education

Bachelor’s degree in Communications, Business Administration, or Healthcare from an accredited university.

Preferred Education

N/A

Licenses/Certifications

As condition of employment this position requires the applicant to be authorized to operate a University-Owned Vehicle for Official University Business. Per University of Texas System Policy 157, applicants will be subject to a motor vehicle record check for their most recent thirty-six (36) month history. Out of State Drivers are required to submit a 36-month history MVR from their prior State of residence(s).

Required Experience

Four (4) years of extensive public facing focus experience, including experience working with physicians/providers, medical practice office staff, or other medical specialties required or

Three (3) years of the required experience with a Master’s degree from an accredited university.

Preferred Experience

Experience in healthcare marketing.

Equipment

Use of standard office equipment.

Working Conditions

Needs to be able to successfully perform all required duties. Office Environment; some travel and weekend work is required. Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Other

Exceptional planning and organizational skills.

Physical Capabilities

N/A

Employment CategoryFull-Time

Minimum SalaryCommensurate with Experience

Posted SalaryCommensurate with Experience

Position Available Date05/06/2024

Grant Funded PositionNo

If Yes, Provide Grant Expiration Date

Posting Detail Information

EEO Statement

It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Special Instructions to Applicants

Dear Applicant, Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following: *Date of Birth *Social Security Number *Gender *Ethnicity/Race Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.

Additional Information

UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .

Quick Linkhttps://careers.utrgv.edu/postings/42593

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Are you now, or previously, employed by The University of Texas System or any of its institutions?

• Yes - I currently am employed by the UT System or its institutions

• Yes - I have previously been employed by the UT System or its institutions

• No - I have never been employed by the UT System or its institutions

• • Are you a current UTRGV employee?

• Yes

• No

• • Please select your highest level of completed education.

• 6th grade education

• 10th grade education

• High School Diploma or GED

• Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours

• Bachelors Degree from an accredited university

• Masters Degree from an accredited university

• Ph. D. or other terminal degree from an accredited university

• None of the above

• • Please provide the field of study for your education:

(Open Ended Question)

• • Please indicate the number of years of work experience you have directly related to the position in which you are applying for:

• Less than 1 year

• 1 year

• 2 years

• 3 years

• 4 years

• 5 years

• 6 years

• 7 years

• 8 years

• 9 years

• 10 years

• Over 10 years

• • Do you meet the minimum requirements for this position?

• Yes

• No

Applicant Documents

Required Documents

• Resume

• Unofficial Transcripts

Optional Documents

• Cover Letter/Letter of Application

• Curriculum Vitae

• Reference Letter 1

• Reference Letter 2

• Reference Letter 3

• Certifications and Licenses

• Training Certificates

• Other Document

• List of 3 References

• Unofficial Transcripts 2

• Unofficial Transcripts 3

• Letter of Interest

• Unofficial Graduate Transcripts

• Additional Document