The Certified Retail Pharmacy Technician, under the direction and supervision of a pharmacist, will assist in the preparation, dispensing, charging and delivery of medications and front-end items to patients. Patients served include all age groups.

Responsibilities:

• Reviews, transmits, and receives wholesaler orders as required.

• Demonstrates and understanding and ability to use current equipment including robotics, electronic workflow systems, printers, computers, fax machines, telephones, POS, etc.

• Communicates with third party payers to obtain adjudications of prescription claims.

• Interprets, performs necessary pharmaceutical calculations and enters prescriptions the into pharmacy information system for pharmacist review. Completes all necessary documentation.

• Answers telephone using appropriate verbiage, screen and triage inquiries.

• Assists patients at drop off and or pick up and obtains pertinent patient information for inclusion into electronic profile.

• Prepare and compound medications (i.e. solutions, creams, and ointments) under the supervision of the pharmacist.

• Accurate preparation, labeling and packaging of medications for dispensing under the supervision of the pharmacist.

• Daily contact with patients, nursing personnel, physicians and other ancillary UPMC employees.

• Performs other duties as assigned.

• Travels among UPMC facilities when necessary and as directed to complete assigned pharmacy activities.

• Participates in Performance Improvement as it relates to the department.

• Promotes Mission, Vision, and Values of UPMC System.

• Maintains pharmacy in clean, orderly and safe manner by restocking shelves, cleaning workstations, returning medications to stock, etc.

• Assists in training new employees and pharmacy students with regard to work procedures.

• Participates in special projects as required or assigned.

• Assists Pharmacist and Medication Transition Coordinators with medication delivery and patient care.

• Displays teamwork by actively supporting department changes and willingly and proactively assists co-workers. Assures work for each shift is completed prior to departure.

• Understanding and compliance with handling procedures of all controlled substances.

• Inspects medications in assigned areas (i.e. prescription and front-end). Removes expired products and completes documentation.

• Assists in the creation, handling, and maintenance of a variety of pharmacy records to promote efficient operation of the pharmacy and assure regulatory compliance.

• Assists in proper inventory maintenance of drugs and supplies ordered and stored by the pharmacy.

• Employment experience required (one of the following is required):

• Previous pharmacy technician experience and certification by the Pharmacy Technician Certification Board (PTCB).

• Bachelors degree and certification by the Pharmacy Technician Certification Board (PTCB).Successfully completes all assigned annual competencies.

• Certification by the Pharmacy Technician Certification Board (PTCB) obtained and maintained including required continuing education credits.

• Prior retail pharmacy experience preferred.

Licensure, Certifications, and Clearances:

• Valid Pennsylvania Drivers License required for Retail Pharmacy Technicians at UPMC Hanover.

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran