Come join Ollie's 41-year history of retail success and earn a 20% discount on all your Ollie's purchases. A publicly traded company since 2015, we're 500+ stores strong in 31 states, and intensely focused on increasing our footprint.

Join our team and live the Ollie-tude!: (Ollie's Core Values)

• BE A TEAM PLAYER- Associates are expected to be supportive and work together.
• BE CARING- How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED- Live the "good stuff cheap" mindset.
• BE COMMITTED- Operate with grit, passion, tenacity, and action.
• BE GROWING- How do we get better every day?
• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Competitive Benefits

• Medical, Dental, Vision, and RX coverage begins Day 2 of employment
• 401K, Company match begins at Associate enrollment
• FSA/HSA (Flexible & Health Savings Account), set aside pre-tax dollars to reduce your taxable income
• Strong field sales career growth & talent development culture for top performers
• 20% Associate discount on all Ollie's purchases & annual bonus program

Position Overview:

The Computer Operator is responsible for the monitoring of the Enterprise Scheduler (Automate), IBM Mid-Range AS400, Network Servers (SCOM), Data Center infrastructure. The Computer Operator completes daily processing logs and checklists and operates and maintains peripheral equipment, as required.

Primary Responsibilities:

• Responsible for the Monitoring of the Enterprise Scheduler (Automate Scheduler) for nightly Batch processing, including restarts of jobs, escalating issues.
• Responsible for the Monitoring of the IBM Mid-Range Mainframe for outstanding messages and system. issues, maintains peripheral equipment, as required, including tape drives, including storage (DASD) issues.
• Monitor IPL of the AS400, associated Jobs and quiesce the Job Queues.
• Responsible for the Monitoring of all Network Servers and the applying of patches or firmware updates.
• Responsible for the Processing of Missed Sales for any store.
• Verify all Store uploads and downloads completed successfully, retry as required, reporting any remaining issues.
• Works with DC's on any IT issue, enables Support Accounts.
• Applies Windows updates, Server Patches, Firmware updates, POS updates and Pin Pad updates.
• Escalates issues as directed in documentation, follows instructions supplied by the team member.
• Monitors Data Center Infrastructure and applications adhering to standard operating procedures.
• Performing monthly Generator tests.
• Opens tickets on reported issues from the Stores or DC's.
• Publishes morning reports reflecting the completion times of critical systems.
• Completes daily processing logs and checklists
• Complete any additional responsibilities and/or duties as assigned.

Qualifications:

• High School diploma or equivalent required.
• Working knowledge of Windows, Outlook, and Office 365.
• Knowledge of ticketing systems.
• Knowledge and basic understanding of Enterprise Schedulers.
• General understanding of network fundamentals.
• Average technical aptitude for learning and applying new technologies and processes quickly.
• Excellent telephone/customer service skills.
• Must have strong attention to detail and analytical ability.
• Ability to work and multi-task in a fast-paced environment.
• Must be able to independently prioritize assignments based on urgency.
• Above average organization skills, quality, and accuracy on all functions.
• Good interpersonal skills and the ability to relate and communicate effectively with all levels of associates.
• Must have strong attention to detail and analytical ability.

Physical Requirements:

• Physical ability to sit for extended periods and work at a computer.
• Ability to occasionally lift 50 pounds.
• Ability to see, hear, and speak regularly.
• Ability to work in a constant state of alertness and safe manner.

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.

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