Description We are offering a contract to hire employment opportunity for a Project Administrator in Harrisburg, Pennsylvania. This role is essential to our operations, involving the organization and management of various projects, coordinating with technicians across different territories, and ensuring efficient communication with clients. The Project Administrator will also be responsible for data entry tasks, maintaining up-to-date job statuses, and tracking service parts orders.

Responsibilities:

• Coordinate schedules for technicians with diverse skill sets across multiple territories.

• Follow up on client requests through professional email or phone interactions promptly.

• Organize and participate in project meetings with customers and project technicians.

• Input job orders, agreements, recurring tasks, and assignments into our system.

• Monitor and update job statuses, order updates, system notes, and progress reports.

• Supervise technician requests for service parts, initiate part order requests to the purchasing department, and oversee part fulfillment.

• Prepare quotes for client service repair or project requests.

• Secure satisfactory payment approvals, purchase orders, credit cards, and signatures.

• Collect customer credit applications and account billing information for new accounts.

• Efficiently map routes in various territories for technician efficiency.

• Maintain open lines of communication with field personnel, sales reps, regional managers, and all Support Center staff.

• Collaborate with the schedule coordinator team and act as an alternate when needed.

• Provide support to internal teams and departments as required.

• Undertake special assignments as directed by the supervisor. Requirements

• Proven experience in customer service

• Proficiency in data entry tasks

• Ability to manage timelines effectively

• Advanced knowledge of Microsoft Excel

• Familiarity with Microsoft Outlook

• Strong organizational skills, particularly in file management

• Experience in scanning and other document management tasks

• Knowledge of shipping functions and logistics

• Excellent communication skills, both verbal and written

If you are interested in starting your career in project management - this is a great opportunity with a growing organization! Please submit your resume to Robert Half today for immediate consideration!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .