Reference #: 4598068 THE POSITION Do you want to advance your career through technical work interpreting and applying Pennsylvania tax laws to individual taxes? Join our team as a Tax Account Collections Technician with the Bureau of Individual Taxes, Taxpayer Accounting Division, Inheritance Tax. See how you'll thrive in a service-oriented agency that values adaptability!

DESCRIPTION OF WORK

As a Tax Account Collections Technician, you will utilize great deal of technical tax knowledge to conduct research and examine individual tax returns. This includes reviewing, calculating, and adjusting accounts based on appeal decisions and orders. You will also invalidate bad checks, assess the appropriate fees, and review and complete write-off and compromise requests. Effective verbal and written communication skills are key for explaining Department notices to taxpayers and their representatives, and for reviewing correspondence. Take the next step in your career with us!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information: Full-time employment Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with 30-minute lunch. Telework: You may have the opportunity to work from home (telework) full-time with one day per month in office required, after the completion of inhouse training. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: Three years of experience reviewing tax documents and applying tax laws and rules and regulations and making taxpayer liability decisions; or Three years of experience in the collection of taxes; or Three year of experience in the provision of taxpayer assistance which involves the explanation of the application of tax laws, rules, regulations, policies and procedures; or Any combination of experience and training which provides the applicant with the required knowledges, skills and abilities.

Additional Requirements:

You must be able to perform essential job functions.

Legal Requirements:

This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with t e above application requirements may eliminate you from consideration for this position.

Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.