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Hartford HealthCare HVI Quality & Clinical Transformation Program Coordinator / Dept of Cardiology Admin in Hartford, Connecticut

Work where every moment matters. Every day, over 38,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization. With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system. _Position Summary:_ Hartford HealthCare’s (HHC) Heart & Vascular Institute is a national leader in cardiovascular disease prevention, treatment and research. The Institute is comprised of more than 300 physicians and advanced practice providers delivering care at HHC’s hospitals and clinical settings across Connecticut and Southwestern Rhode Island. Reporting to the Senior Director of Quality & Clinical Transformation, Heart & Vascular Institute, the Program Coordinator will be an instrumental part of growing and advancing quality and clinical transformation across the healthcare system’s cardiovascular service line and will be accountable for providing administrative and project support to the Institute’s Vice President of Quality & Safety/Senior Director Quality, Safety and Clinical Transformation and key leadership. The Program Coordinator provide project support by managing a variety of functional area projects and help advance quality and clinical transformation across the Institute while fostering and maintaining key relationships with physicians, clinicians and administrative leaders. The individual in this role will coordinate and organize meetings with internal and external stakeholders, lead the organization of key meetings by taking minutes and identifying follow-up items, prepare agendas and meeting material, and help keep project documentation cohesive and organized, as well as other responsibilities as necessary. Additionally, they will lead projects in areas (but not limited to) such as quality, operations (inpatient and outpatient) and performance improvement. _Position Responsibilities:_ Key Areas of Accountability / Responsibility 1. Builds relationships and understand the needs of leaders and colleagues to provide efficient and effective administrative and project support for HVI Operations and Quality & Clinical Transformation, coordinates projects with internal and external stakeholders, manages communication with key stakeholders, assists with project progress tracking and status updates, and develops standards and processes to accomplish work 2. Works independently to support and/or lead special HVI Operations and Quality & Clinical Transformation projects as required by the functional area leader. Projects may include support council/ committee meeting materials, and as needed, minutes, reports, development of compelling presentations and talking points, compilation of high-level dashboards, standard work and policies/procedures. May require partnership with other key stakeholders within HHC or with external partners. Required support of such projects across the function provides wide variety of development opportunities. 3. Collates research findings and analyzes business data in an effort to establish and promote best practices within HVI Operations and Quality & Clinical Transformation . 4. Constantly seeks ways to improve departmental processes, products and policies.Creates and documents standard work to ensure effective process management strategies 5. Oversees organization of agenda and documents minutes, notes, key follow-up and action items to ensure continuity and progress for internal and external meetings and takes a lead role in preparation. 6. Coordinates site visits and meetings with external stakeholders related to project implementation. _Working Relationships_ · This Job Reports To:Executive Services Manager · Describe nature of supervision of any External workers (e.g. vendors, contractors): o May supervise work of consultants to assist in project management initiatives* *_Requirements and Specifications:_ Education · Minimum: Bachelor’s Degree required · Preferred: Master’s Degree Experience · Minimum: New graduate or 2-3 years administrative and project management experience · Preferred:New Master’s Graduate Knowledge, Skills and Ability Requirements: · Critical thinking* · Must be highly organized, detail-oriented and able to meet high quality standards* · Advanced proficiency in Microsoft Office Suite required (Outlook, Word, PowerPoint, Excel) and ability to work with spreadsheets and data capture systems · Excellent written and verbal communication skills · Technology proficient – ability to manage video conferencing systems, knowledge of best practices and ability to troubleshoot issues · Strong organizational skills, ability to multi-task, manage and prioritize various responsibilities and maintain confidentiality · Strong interpersonal skills and ability to build effective relationships · Demonstrated ability to manage multiple concurrent priorities · Demonstrated ability to work in a fast-paced working environment. · Demonstrated strong action orientation and a "can do" attitude; ability to make things happen. _We take great care of careers.___ With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. *Job: Administrative *Organization: Hartford HealthCare Corp. *Title: *HVI Quality & Clinical Transformation Program Coordinator / Dept of Cardiology Admin Location: Connecticut-Hartford-85 Jefferson Street Hartford (10068) Requisition ID: 24161416

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