Sr Surgical Coordinator

Company: NorthEast Provider Solutions Inc.

City/State: Hawthorne, NY

Category: Clerical/Administrative Support

Department: GYN Oncology

Union: No

Position: Full Time

Hours: Monday - Friday 8:30a-5p

Shift: Day

Req #: 39657

Posted Date: Jul 11, 2024

Hiring Range: $26.04-$32.74

Apply Now

External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/26845) Internal Applicant link

Job Details:

Job Summary:

Performs and supervises various clerical duties for practice manager and/or supervisor, clinical team, or physicians including: answering telephones, taking messages for providers, scheduling surgical procedures, obtaining preauthorizations, enter information into surgical scheduling system.

Responsibilities:

• Train surgical coordinators upon onboarding

• Work with clinical team to schedule patient procedures.

• Obtain insurance authorizations for surgical procedures.

• Assist patient in scheduling of pre-procedure testing

• Inform patient of surgical appointment and pre procedural requirements

• Arrange COVID testing

• Serve as a liaison between Pre Procedural Testing and Department

• Serve as a liaison between Department and Perioperative services.

• Handle incoming call volume promptly and in a professional manner

• Ability to provide high level of customer service and satisfaction

• Provide call confirmations to patients

• Schedule appointments correctly and ensure pertinent information is entered into the electronic medical record accurately

• Schedule patient appointments and procedures according to established policies and procedures.

• File or scan records into electronic medical record.

• Maintain patient confidentiality.

• Perform other related duties as directed or assigned.

  Qualifications/Requirements:

Experience:

Minimum of 5-7 years’ experience in a medical office. Minimum of two years of customer service support experience. Bilingual Spanish speaking candidates preferred, but not required

Education:

High school diploma or GED

Licenses / Certifications:

N/A

Other:

N/A

About Us:

NorthEast Provider Solutions Inc.

Benefits:

We offer a comprehensive compensation and benefits package which includes:

• Health Insurance

• Dental

• Vision

• Retirement Savings Plan

• Flexible Saving Account

• Paid Time Off

• Holidays

• Tuition Reimbursement

  Apply Now

  External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/26845) Internal Applicant link

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