At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

This position is PRN (as needed) and will cover parts of Hillsborough and Pinellas County with variable hours between 8:00 AM - 4:30 PM.

Behavioral Health Office Representative Responsibilities:

• Greets, registers and checks in patients

• Obtains and updates patient information

• Schedules patient appointments and assists with patient inquiries; may arrange for additional services

• Collects and posts payments, and assists with patient billing questions

• Ensures completion of all encounter documentation prior to check out

• Accepts transfers from other facilities according to established guidelines.

• Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines.

• Obtains complete and accurate patient registration information according to department standards.

• Reviews and confirms all registration information is accurate at each appointment and makes any required updates.

• Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day.

• Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity.

Requirements:

• High School or Equivalent

• 1 year – Office Related

• Customer service, interpersonal, critical thinking

• Written and verbal communication

• Works independently and with a team

• Organization, administrative and clerical skills

BayCare offers a competitive total reward package including:

• Benefits (Health, Dental, Vision)

• Paid time off

• Tuition reimbursement

• 401K reimbursement

• Yearly performance appraisals and team award bonus

• Community discounts and more

AND the chance to be part of an amazing team and a great place to work!

Equal Opportunity Employer Veterans/Disabled

Position Behavioral Health Office Rep - Hillsborough and Pinellas County

Location Tampa:HealthPoint Orthopedic Su | Full Time

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