Summary Serves as an Operations Supervisor in a terminal facility, responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of Developmental and Certified Professional Controllers. Responsibilities Supervises a staff of Air Traffic Control Specialists that is responsible for carrying out air traffic control assignments within a geographic area. Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments. Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training, and transfers. Supports and participates in the labor management partnership process, and fosters a work environment where all employees are treated in a fair and equitable manner. The Operations Supervisor reports to the Air Traffic Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications Candidates must show specialized experience. Specialized experience is defined as: 1. Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); OR 2. Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility {NOTE: An employee who has been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility who is upgraded is considered to have met the qualification requirements of the higher-level position, since he/she has been performing the higher-graded work}; OR 3. Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility {reference NOTE above}. IN ADDITION to meeting the qualification requirements above, candidates MUST also be eligible to make application. Revision 1, "MSS Qualification Requirements for AT-2152 Terminal and En Route Positions" may be used to determine your eligibility to apply. For this particular position, applicants must currently hold or have held the position of CPC, TMC/TMS, MSS-1 or higher for at least 1 year (52 weeks) or a FAA 2152 FV-J/FG-14 or higher in a Headquarters or Region position for at least 1 year (52 weeks). Applications will first be reviewed to determine if minimum qualification requirements are met. Failure to meet minimum qualification requirements automatically results in disqualification. QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT Special Note Concerning Knowledge, Skills and Abilities (KSAs): As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of KSA/Leadership Managerial Dimension narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA/Leadership Managerial Dimension. In lieu of providing a KSA/Leadership Managerial Dimension narrative response in the text box listed below each KSA/Leadership Managerial Dimension, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA/Leadership Managerial Dimension. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA/Leadership Managerial Dimension answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Education Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Career Enhancement/Career Progression: In accordance with HRPM EMP 1.29/1.29a (effective May 18, 2015), this position may be a Career Enhancement Assignment/Career Progression. The selectee(s) may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CEP/CP selectees will be required to certify eligibility. Supervisory/Managerial Training Requirement: For newly appointed Front Line Managers, mandatory corporate training may be required. This training must be completed within prescribed time frames. Supervisory/Managerial Probationary Period Requirement: A one-year supervisor/managerial probationary period may be required. Interviews: Some, all or none of the candidates may be interviewed. Good Time: This position is covered under P.L. 92-297 for good time/early retirement purposes. Incomplete Applications: Please ensure you answer all questions, upload correct required documents, and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. NOTE: You MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA