Case Aide (Bilingual Preferred) - Home Energy Assistance Program (HEAP) and Weatherization (WRAP)

Job Details

Job Location

175 Fulton Ave 4th Floor, Hempstead, NY, 11550 - Hempstead, NY

Position Type

Full Time

Education Level

High School Diploma or Educational Equiv

Salary Range

$20.00 - $20.00 Hourly

Travel Percentage

None

Job Category

Admin - Clerical

Exciting Opportunity: Bilingual Case Aide for Home Energy Assistance Program!

Are you passionate about making a tangible impact in your community? EAC Network, a renowned not-for-profit organization dedicated to supporting over 65,000 individuals through 100 impactful programs across Long Island and NYC, is looking for a dedicated Bilingual Case Aide to join our Home Energy Assistance Program (HEAP) and WRAP (Weatherization) team.

Why You'll Love This Role:

As a Case Aide, you'll be at the heart of our mission to help Nassau County residents access crucial financial assistance for their energy costs. This full-time role offers a competitive hourly rate of $20 and a stable work schedule of Monday through Friday, from 8:45 AM to 4:45 PM, based in our Hempstead, NY office.

Key Responsibilities:

• Client Interaction:Interview clients to determine their eligibility for energy assistance programs and guide them through the application process.

• Application Management:Process applications, complete necessary forms, and enter data accurately, following guidelines from the Nassau County Department of Social Services.

• Agency Collaboration:Work with other agencies and utility companies to ensure clients receive the support they need.

• Record Keeping:Maintain precise records and departmental paperwork, demonstrating your attention to detail.

• Tech Savvy:Utilize essential computer programs (e.g., Outlook, Microsoft Word) to perform your job effectively.

What We're Looking For:

• Educational Background:High School Diploma or equivalent required; Bachelor’s Degree preferred.

• Language Skills:Bilingual in English and Spanish is highly preferred.

• Experience:At least one year of experience working with low-income households.

• Skills:Excellent communication, interviewing, and organizational skills. Detail-oriented with proficiency in computer applications and automated systems such as spreadsheets and Microsoft Office.

What We Offer:

• Competitive Pay:$20 per hour for a 35-hour work week.

• Comprehensive Benefits:Medical, Dental, and Vision Insurance, 401K with a 3% match, 30 days Paid Time Off in your first year, and 14 days off for US holidays.

• Additional Perks:Short-term and long-term disability coverage, flexible spending accounts, wellness benefits, and a supportive work environment.

• Professional Growth:Access to industry-leading training and ongoing development opportunities to help you thrive in your role.

Join us in making a difference in the lives of Nassau County residents. Apply now and become a vital part of EAC Network’s commitment to empowering those in need!