Position: Supportive Housing Counselor Category: Non-exempt Department: Community Living Program Employment Status: PT/FT/PD Finger Printing Required: Yes Driving: Yes Responsible for providing supportive services to individuals in the Supportive Housing Program at MHANC that is consistent with their personal recovery goals, cultural background and beliefs. Staff-to-resident caseload ratio is within the range of 1:20 to 1:30 for full time employees. Visit Staff is to conduct weekly visits for the first 4 weeks of admission into the program. Conduct face to face contact with the participants, a minimum of once a month or more often as needed. Conduct telehealth contact as needed. Provide supportive services which include, but are not limited to, daily living skills, assessment for and linkage to other community services as well as teaching participants how to be appropriate tenants in an apartment setting. Assist residents with gathering/completing financial documentation for the purpose of recertifications, leases, etc. Provides crisis management services. Coordinate care if participants are hospitalized including but not limited to; hospital visits, consultation with hospital staff, treatment teams, family members, coordination of discharge and post discharge after care services, provide updates to supervisor. Assist participants in the development of realistic and measurable personal recovery goals that are culturally sensitive to their beliefs and background as it relates to their recovery. Assists in the admissions and discharges of participants in the program, including assisting the resident pack/unpack belongings and process paperwork required for entitlements, etc. Mental Health Association of Nassau County, Inc. JOB DESCRIPTION POSITION INFORMATION: II. GENERAL DESCRIPTION: III. ESSENTIAL DUTIES AND RESPONSIBILITIES: 2 Act as liaison between participants, landlords and various treatment team members. Conduct fire safety and disaster preparedness drills in a safe and professional manner. Provide oversight for all participants living areas to ensure health and safety are met. Conduct medication reviews quarterly or as needed. Complete reports as required, using Electronic Medical Records. Ensure that all required documentation is completed in a timely manner documentation (including but not limited to; Support Plans, billable progress notes, etc.). Participate in consistent staff meetings including one on one and group supervision. Attend meetings/seminars/in-service trainings as required. Adhere to the agencys Quality Improvement and Compliance policies and procedures. Adhere to all agency policies and procedures applicable to the program. Develop and maintain a good working relationship with all staff to assure services and activities are adequately maintained to meet the needs of the participants. Other duties as assigned. Maintain professional status if applicable through in-service and other trainings and participate in continuing educational programs designed to assure knowledge of changes in profession and/or the mental health field.

Reports to: Program Supervisor Bachelors Degree in a Human Service field. Minimum of 2 years working with individuals who have a mental health diagnosis. CPR and First Aid Requires travel to various locations in Nassau County. Must have valid NYS Drivers License and own transportation. Must have working knowledge of MS Word, Basic Internet. Must have good written and oral communication skills, Must have the ability to multi-task. Must have patience, tact a cheerful disposition and enthusiasm, as well as the willingness to engage challenging participants.