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World Wide Technology Operations and Support Engineer in Herndon, Virginia

QUALIFICATIONS:

8+ years of related software development experience

Required Skills:

  • Proficiency in system administration and maintenance

  • Understanding of DevOps principles and tools (e.g., Docker, Kubernetes, Jenkins).

  • Experience with Containerization and Kubernetes.

  • Troubleshooting and problem-solving skills related to hardware, software and network issues.

  • Ability to perform root cause analysis for system failures and implement corrective actions.

  • Basic experience with scripting languages such as Python, Bash, or PowerShell.

  • Capacity to make decisions under pressure and manage competing priorities.

  • Strong communication skills to liaise with stakeholders and convey technical information effectively.

  • Strong analytical and critical thinking skills.

  • Ability to work independently as well as in a team environment.

  • Customer-focused mindset with a dedication to meeting service level agreements (SLAs) and customer expectations.

  • Active TS/SCI clearance required and eligibility to obtain a CI poly

Desired Skills:

  • Experience managing container platforms (e.g., Openshift, Rancher)

  • Strong experience with scripting languages such as Python, Bash, or PowerShell

  • Ability to troubleshoot Postgres Databases

  • Familiarity with graph databases (e.g., RedisGraph, Neo4j)

  • Familiarity with messaging systems (e.g., Pulsar, Kafka, NATS JetStream)

Education:

  • Bachelor's Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.

Location: Customer Site

US Citizenship Required

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

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