Job Title: Lead Analyst – Digital Manufacturing Solutions * Location:* Hershey, PA preferred but open to remote * Summary:* The Lead Analyst leads the technical design and development of application solutions using existing and emerging technology platforms. Provides expertise for complex solution design, development, and testing involving the integration of multiple products, processes, or systems into complete business solutions. Works closely with customers, business analysts, team members, and other staff to understand business and IT requirements that drive the analysis and design of technical solutions. Researches and maintains knowledge in emerging technologies and possible application to the business. * Major Duties/Responsibilities:* * Responsible for developing, configuring, and deploying connected work tools to digitize work systems that provide end-to-end visibility and digital production management to seamlessly integrate the tools needed to operate our production lines and support troubleshooting and decision making. * Innovation in Digital Manufacturing: implementing advanced business intelligence solutions, conducting deep dive analyses of business problems and assisting in identifying opportunities to address business needs with technology solutions. * Supporting Operational Improvement Projects: focusing on sustainable gains in reliability, quality, safety, cost, and delivery using methodologies like TPM and LEAN. Assist functions/manufacturing groups in identifying opportunities, collecting, analyzing business requirements, and performing data analysis to address business needs. * Cross-Functional Collaboration: working with division, factory, and internal partners to achieve business outcomes. * Responsible for leading application development, integration, and maintenance working collaboratively with solution architects, engineering/OT, implementation partners, and key business stakeholders. * Prepare design diagrams, business process design documents, functional design documents, technical design documents, test/debug programs, and perform solution configuration leveraging an understanding of business process and system architecture. * Responsible for end-to-end quality assurance of all development and change requests. * Develop and maintain effective working relationships with team members, internal partners, customers, and others through good interpersonal skills. * Identify goals and objectives, success criteria, and action items/deliverables for completing projects in conjunction with Project Managers, Product Owners, and Solution Managers. * Up to 25% travel to manufacturing sites both domestic and international based on business need. * Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:* * 3+ years of hands-on experience supporting software development and/or implementation projects. Past roles may include systems integrator, software developer, and/or systems engineer. * 3+ years’ experience in web development designing and developing software applications using some or all of the following languages/technologies: C#, ASP.NET, Python, HTML, JavaScript, CSS, and MS SQL database experience with TSQL. * Experience writing functional and technical design specifications in Agile SDLCs. * Experience with Industry 4.0 technologies. Experience with AI, ML and/or APC preferred. * Experience with OPC UA, MQTT and UNS. * Experience with API integration and development. * Experience with industrial control systems and manufacturing platforms (SCADA, MES, MOM, Data-Historians, etc.) would be highly preferred. * Experience in CPG industry preferred. Experience with Food and Beverage manufacturing would be highly preferred. * Strong working knowledge of Software Development Life Cycle and Application Life Cycle Management. * Experience using a DevOps approach to managing systems or solutions is preferred. * Experience with analytical tools and flowcharting tools, such as Microsoft Visio. * High degree of initiative, dependability, and ability to work with little supervision. * Familiarity with an SQA framework like ISTQB or similar preferred. * Familiarity with ITIL and change management. * Minimum Education Requirements: * * Bachelor’s degree in Computer Science, Management Information Systems, Engineering (Software, Computer, Electrical, Mechanical) or related field is the minimum qualification. The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans If you require a reasonable accommodation as part of the application process, please contact the HR Service Center (askhr@hersheys.com).