Summary Serves as an Aviation Safety Assistant in a Flight Standards Field Office. Provides administrative support to Aviation Safety Inspectors by obtaining background data, preparing reports, reviewing applications, interviewing applicants, processing certificates, and maintaining office files. Responsibilities Technical Program Support Processes FAA issued airman certificates such as ground instructor, flight instructor, mechanic, repairman, and flight engineer. Interviews applicants to determine qualifications for non-complex certificates. Processes FAA authorizations such as inspection authorization, aircrew program designee, and aerobatic competency. Processes FAA issued operator and air agency certificates such as air carrier, repair stations, and approved schools. Examines applications and supporting documents for completeness, consistency of information, and assures correctness, if required. Responsible for processing temporary airman certification files for certificates issued by designated examiners. Examines applications and supporting documents for completeness, consistency of information, and fulfillment of Federal Aviation Regulations (FAR) requirements. Supports the Designated Written Test Examiner (DWTE) program by providing orientation and training of new examiners, providing required annual and periodic training as necessary. Conducts FAA written examinations by assembling and distributing test materials, and following up to ensure corrective action is taken if necessary. Correspondence and Reports Researches, writes, and types non-technical and routine technical correspondence. Responsible for maintaining correspondence control and suspense files. Reviews outgoing correspondence for grammatical accuracy, procedural agreement, aircraft technical manuals and factual inconsistencies, attachments, enclosures, dates, and signatures. General Office Support Responsible for assigned administrative and technical files such as certificated operator and designee case files in accordance with agency directives. Determines need for new files, initiates action to create files, prepares file folders, dividers, and labels. Maintains administrative/technical library with includes orders, notices, Federal Aviation Regulations (FARs), Master Minimum Equipment Lists (MMELs), aircraft technical manuals and advisory circulars, etc. Assures that charts and office logs are kept current. Coordinates organization’s schedule with regard to inspectors’ schedules, flight checks, exams, itineraries and coordinates supervisor’s appointment schedule. Prepares time and attendance forms for organization personnel, maintain supporting documentation, and submit to appropriate payroll office. Communication Receives incoming telephone calls, answers inquiries, and directs incoming calls appropriately. Interacts with the public (both domestic and foreign, when applicable) and other FAA offices. Assists visitors, determines needs and provides information or refers as appropriate. Automation Program Support Assembles and enters information into various automated programs (such as Program Tracking and Reporting Subsystems (PTRS), Operations Specifications Subsystems (OPSS), Vital Information Subsystem (VIS), and Enforcement Information System (EIS)) and retrieves, prints, and reviews output. Retrieves data concerning airmen records, certificates, violation histories and aircraft registrations for National Data Base (NDB) and EIS database systems. Generates routine or ad hoc reports such as inspector planned activity, quarterly work program accomplishment report, quarterly NPG report, and inspector open items. Administrative Program Support Surveys organization to which assigned in order to ensure adherence to administrative procedures that are outlined in agency directives. Examines current procedures and practices and recommends or implements changes. Instructs organization personnel (including new employees) on proper administrative procedures. Reviews program participants’ medical and flight check currency records and advises supervisor of program participants’ status. Fiscal Program Support As impress fund cashier, reviews requests, and receipts, disperses funds, updates records, maintains vouchers, and determines replacement of funds. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for the FG-06 position you must demonstrate in your application that you possess at least 52 weeks/ one year of specialized experience equivalent FG-5/FV-C work. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience is: providing a variety of administrative functions such as creating and maintaining a file management system for administrative and technical files, conducting interviews, preparing clear concise reports, researching, writing and typing non-technical and technical correspondence, and using automated systems for data entry. To qualify for the FG-07 position you must demonstrate in your application that you possess at least 52 weeks one year of specialized experience equivalent FG-6/FV-D work. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience is: experience that demonstrates analyzing problems, gathering data, recognizing solutions, planning and organizing work, and conveying information in an office environment; creating and maintaining administrative and technical files, conducting interviews, preparing reports, researching, writing and typing non-technical and technical correspondence, and using automated systems for data entry. NOTE: Incumbent must possess office automation skills. Qualifications must be met by the closing date of this vacancy announcement. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA's) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Education Not applicable. Interviews: All, some or none of the candidates may be interviewed. Selectee must report to the advertised facility. INCOMPLETE APPLICATIONS: Please ensure you answer all questions and follow all instructions carefully. Errors or Omissions may impact your rating or may result in you not being considered for the job. Your application/resume must have your official title, grade, series and employment dates in your work history. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA)/Leadership and Management Dimension (LMD) NARRATIVES from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a NARRATIVE response in the text box listed below each KSA/LMD. In lieu of providing a KSA NARRATIVE response in the text box listed below each KSA/LMD, in your work history on your resume/application, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA/LMD. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Please also ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job); Duties (be specific in describing your duties); Employer's name and address; Supervisor name and phone number; Start and end dates including month and year (e.g. June 2007 to April 2008); Full-time or part-time status (include hours worked per week); & Salary. Determining length of Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible due to an incomplete application. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. Your work history examples should be specific and clearly reflect the highest level of ability. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Applicants must apply online to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g. SF-50, you may upload these documents with your application in USAJOBS. This position may be filled at the FG-06 or FG-07 level. If filled lower than FG-07, the full performance level will be FG-07 without further competition. Promotion to the different level will depend upon the employee meeting all training, qualification requirements have been met and recommendation by the supervisor/manager's discretion. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. 30% or More Disabled Veteran Program: You must submit a DD 214, Certificate of Discharge (Member 4 copy is preferred), and supporting documentation as required by form SF-15 such as an official statement, dated 1991 or later, from the Department of Veterans Affairs or from branch of the Armed Forces certifying to the present existence of the veteran's service-connected disability. Veterans' Recruitment Appointment: You must submit a DD 214, Certificate of Discharge (Member 4 copy is preferred). Applicants claiming 10-point preference must provide supporting documentation as required by form SF-15 such as, an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the present existence of the veteran's service-connected disability before preference is awarded. Persons with Disabilities and Persons with Targeted Disabilities Appointment: You must provide proof of disability documentation (i.e. Schedule A Letter) that: May be a letter or other documentation on official stationery/letterhead with an official signature. Clearly states that you are eligible for appointment under the PWD/PWTD hiring authority or a Schedule A appointment authority as outlined in 5 CFR Section 213.3102(u). Does not need to detail the specific disability, medical history, or need for accommodation. Links to Important Information: Locality Pay, COLA