[OE Customer Quality Manager]{.underline}

What you will do

In this position, the successful candidate will be responsible for the management and leadership of Customer Quality Projects focused on battery qualityfor automotive OE Customers. Provide oversight on Quality projects ensuring customer expectations are properly captured and submissions comply with expectations

How you will do it

• The Customer Quality Manager supports the CBUs to understand the OE customer's strategic Quality Projects initiatives, identify resources, current gaps and project performance requirements.

• The Customer Quality Manager is the functional liaison between the customer and Clarios; as well as the coordinator and contributor in leading the development of Customer Quality Project and proposals.

• Manages the Customer Quality Projects scope and Statement of Work (SOW), including timeline, meeting key milestones, using critical path management including Customer Communication.

• Plan and execute a robust risk management process to include identification, qualitative and quantitative risk analysis, mitigation and contingency planning. Draft project plans mutually agreed by Clarios multi-functional team & customer to achieve Customer Quality Projects launch performance metrics and manage scope changes (internal & customer).

• Manage execution and communications within Clarios functional areas (e.g. engineering / manufacturing, engineering/ sales) activities to assure timely resolution to customer quality project needs and concerns.

• Plan & conduct Customer Quality Projects Reviews and Gate Reviews as planned, ensure participation by relevant sponsor and stakeholders, report summary program status on monthly basis (QOS) including timely Customer communication and updates.

• Maintain organized Customer Quality Project History documentation. Ensure all documents and evidence are created, completed and filed.

• Provide customer responses in a positive and professional manner per customer expectations.

   

What we look for

Required

• University Degree in Engineering or foreign equivalent, technical degree or related experience.

• +10 years of of experience in engineering development and product launch in manufacturing industry and preferably in automotive.

• 5+ years of experience in Automotive, Automotive Systems, Electrical or Battery Systems.

Preferred

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• Experience in Program management Experience in automotive OE customer development processes,

• Customer specific requirements (OE) such as Q1, BIQS, SQAM, and ANPQP.

• Experience with managing multiple programs concurrently.

• Travel expectation is approximately 40% of time between Milwaukee and other Clarios sites (US and Mexico)

   

What we do here

Our Florence, South Carolina distribution center charges, packages, and ships the batteries used in cars, boats, and motorcycles. We have been here since 2007 and now employ more than 285 people and operate six days per week. We are actively involved in our local community and received the United Way Campaign Excellence Award annually since 2015. Our employees also support the American Heart Association.

What you get:

Medical, dental and vision care coverage and a 401(k) savings plan with company matching all starting on date of hire

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