Summary The primary purpose of the position is to interview patients and complete basic health screening. He/she collects patient data including vital signs, pain level, weight, height, and observation of overall condition. Responsibilities The duties related to this position include but are not limited to the following: Clinical Duties The incumbent obtains vital signs, chief complaint(s) and/or patient history following OPC guidelines. Reports abnormal and/or significant data to physician. Prepares patients for examinations, procedures by physician instructing/assisting in disrobing, gowning, and draping. Notifies physician promptly of patient readiness. Assists physicians with examinations and procedures including assistance with instruments, dressings, and consent forms. Reports any adverse reaction and symptoms to physician. Performs visual acuity tests. Performs all tasks and records all tests following standard collection and safety procedures. Performs EKGs as required in the clinic. Performs all tasks and records all tests following standard collection and safety procedures. Performs dressing changes following all service and safety procedures. Administrative Duties Receives encounter forms and assures completeness; receives consultation/labs/x-ray, etc., request and assures completeness; processes above materials per procedure; receives record, retains for filing, recording, call backs as needed. Rearranges physician's schedule as needed to determine best time for "working in" same day patients originating through walk-in or telephone triage. Notifies front desk personnel to schedule patient accordingly. Schedules patient's appointments into the individual C&P or specialty clinic. Conducts appointment reminder calls and reschedules appointments if necessary. Initiates patient appointments for laboratory and x-ray tests. Provides patients with instructions and information on appointments and diagnostic tests. Develops tracking sheet for physician ordered tests and consultations. Assures proper accounting for physician and medical assistant's workload daily: verifies printed record of scheduled patients seen plus add-ons and no-shows with physician. Work Schedule: Monday - Friday, 6:45am - 3:15pm Virtual: This is not a virtual position. Position Description/PD#: Health Technician/PD02449O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/16/2024. You may qualify based on your experience and/or education as described below: Individual Occupational Requirements: Specialized Experience: (1) one year of specialized experience, equivalent to at least the GS-04 level in the Federal service, that equipped you with the knowledge, skills, and abilities (KSA's) needed to successfully perform the duties of this position and that is typically in or related to the position being filled. Specialized experience includes but is not limited to: Performing medical and diagnostic examinations by assisting with duties such as measuring and monitoring vital signs, collecting biometrics, preparing and positioning the patient and provides general clerical /administrative support coordination. OR, Education for GS-5: Successful completion of a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position. OR, Specialized Experience / Education combination: Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to one year of specialized experience. Preferred Experience: experience interviewing patients, completing basic health screenings, collecting patient data (vital signs, pain level, weight and height), preparing patients for examinations, performing visual acuity tests and EKG's. You will be rated on the following Competencies for this position: Customer Service (Clerical/Technical) Flexibility Manages and Organizes Information Problem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work requires constant walking, bending, standing, and sitting to assist physicians and patients. Incumbent will be required to assist in lifting and/or supporting a patient. Carrying supplies, folders and records up to 10 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.