Job Information
Express Employment Professionals Residential Specialist in Honolulu, Hawaii
Looking for employment ASAP? Express is hiring for a Residential Specialist located in Honolulu, HI. We are seeing a dynamic and customer-oriented Residential Specialist to join our team! This full-time, direct-hire position offers an hourly wage of up to $22/hr. The Residential Specialist will be responsible for providing exceptional customer service, security, and valet services in a luxury residential complex.
Key Responsibilities:
- Customer Service: Create a welcoming and hospitable environment for residents and visitors. Assist with inquiries, package deliveries, and provide general information about the property and its amenities.
- Security: Ensure the safety and security of the residential premises by monitoring access points, conducting regular patrols, and responding promptly to any security incidents.
- Valet Services: Offer valet parking services to residents and their guests, providing efficient and courteous vehicle handling.
- Rotating Shifts: Must be flexible to work all shifts on a rotating schedule, including AM, Mid, Swing, and Graveyard shifts.
Shift timings are as follows:
- AM shift: 7:00 AM - 3:30 PM
- Mid shift: 10:00 AM - 6:30 PM
- Swing shift: 3:00 PM - 11:30 PM
- Graveyard shift: 11:00 PM - 7:30 AM
Qualifications:
- Proficiency in Japanese or Chinese is preferred, though not required.
- Previous experience in a 4 or 5-star luxury hotel, luxury retail store customer service, or security roles is highly desirable.
- Possession of a guard card in the state of Hawaii is mandatory.
- COVID-19 Vaccination and Booster
Requirements:
Excellent interpersonal and communication skills to provide top-notch customer service.
Strong attention to detail and ability to handle security-related situations professionally and discreetly.
A proactive and adaptable approach to handle the varying responsibilities of the role.
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