Reference #: 2831808 Description Job Description Job title Lead Case Manager Reports to Case Manager Supervisor

Advantages of Working at RHD: $1500 Sign-On Bonus $250 Employee Referral Bonus Full Benefits Package (Medical, Dental, Vision) Generous PTO Plan Position Summary The lead case manager will determine resources needed to meet the individualized needs of the participant and will take all necessary actions in assuring the implementation of the service treatment plan including serving as an advocate for the participant to enable him/her to receive needed services; identification of program needs, service gaps and recommending strategies. This position functions as a collaborative team partner among RHD associates and includes daily support and mentorship to a case management team, reporting directly to the Case Manager Supervisor to address participant needs. A commitment to the RHD values should be demonstrated as job duties are performed.

Essential Duties and Functions * Act as part of a multidisciplinary team designed to provide services from a holistic and Values based perspective. * Assist in the development of recovery plans and reviews in collaboration with the program participant, clinical and medical staff and other stakeholders as determined in collaboration with program participant. * Provide community-based services to program participant focusing on education, connection with resources, community interaction and achievement of recovery plan goals. * Complete all assessments and documentation as required by RHD, funder, licensing/ accreditation entities. * Develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources. * Serves as field support to the case management team to include, but not limited to, guidance related to service delivery and documentation, maintaining compliance with regulatory standards, appropriately managing caseloads, and coordinating on-call scheduling * Effectively self-manages and collaborates with all levels of staff and participants with varying needs ensuring timely and efficient utilization of resources, ensuring adherence to organization and regulatory requirements * Provides case management expertise and mentorship to new case managers and/or case managers challenged with performing tasks to include but not limited to assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination. * Manages high-priority referrals from program funders and stakeholders * Assists Case Managers with necessary outreach and engagement activities to include participants and their families, community providers, landlords and medical personnel * Ensures adherence to oversight entities' regulations regarding paperwork and service delivery * Act as a representation for the agency at stakeholder meetings. * Other duties as assigned

Essential Duties Addendum * Assist residents with self-administration of medications as needed Who We Are Resources for Human Development is a national human services nonprofit with the broadest possible service mission. RHD specializes in creating innovative, quality services that support people of all abilities wherever the need exists. Founded in 1970, RHD serves tens of thousands of people every year with caring and effective programs: addressing intellectual and developmental disabilities, behavioral health, homelessness, addiction recovery and more. Program Summary Montgomery County Homeless Services within RHD offers a safe place to stay and assistance for individuals experiencing homelessness, helping them transition towards independent living. The program is a partnership between Your Way Home, Montgomery County's Office of Behavioral Health, and Resources for Human Development. Located in Montgomery County, PA, this program specifically caters to sin le adults without housing in the county. Clients have access to dedicated caseworkers who help them find permanent housing and apply for necessary benefits. Additionally, we provide practical support such as laundry facilities, transportation, meals, clothing, and essential life skills training.

Qualifications * Bachelor's Degree in Human Services or related field. * One year Case Management experience preferred * Three to five years of case management experience providing support to individuals in behavioral health, Addiction Recovery or IDD services required. * Intermediate computer skills * Valid driver's license

Requirements Physical requirements Lifting Requirements Sedentary: exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to left, carry, push, pull or move objects (including self). Most work involves sitting majority of the time.

Physical Requirements Stand or Sit (stationary position) Walk Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position) Climb (stairs/ladders) Talk/Hear (communicate, converse, convey, express/exchange information) See (detect, identify, recognize, inspect, assess) Pushing or Pulling Repetitive Motion Reaching (high or low) Kneel, Stoop, Crouch or Crawl (position self, move) Additional Requirements: Reporting Relationships Direct Supervisor: Program Director Directly Supervises: Lead Case Manager, Case Managers, Wellness Coach, Admin Staff

Resources for Human Development is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.