customer service rep (logistics).

• houston , texas

• posted 3 days ago

job details

summary

• $20.50 - $21 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4684096

job details

Do you love delivering top-notch service and keeping things running smoothly? If you're passionate about managing the transportation of goods and supporting high-volume accounts, this role is for you!

What You'll Do:

• Act as the go-to liaison between sales, operations, and customers

• Provide updates on shipment status, handle special requests, and address customer inquiries

• Develop and maintain customer-specific procedures with the sales team

• Assist with quotes, follow up on leads, and ensure every detail is covered

• Jump in on other tasks as needed to keep things moving

What We're Looking For:

• Education & Experience: High School Diploma or GED, with less than a year of related experience

• Skills: Solid Microsoft Office skills, accurate typing/data entry, and confidence with U.S. currency, weight, volume, and distance calculations

• Traits: Professional communicator, quick problem-solver, and detail-oriented

If you're ready to grow your career in a fast-paced, collaborative environment, today!

salary: $20.5 - $21 per hour

shift: First

work hours: 7:30 AM - 4:30 PM

education: High School

Responsibilities

• Collaborate with operations and sales teams to relay details of shipments requiring special handling

• Provide updates to customers, sales personnel, and station management on shipment statuses

• Address customer inquiries promptly and professionally regarding shipment status, routings, "Paid-On-Delivery" charges, and other concerns

• Partner with sales teams and customers to create and implement customized standard operating procedures

• Pursue sales opportunities by following up on leads from shipment logs and quotes

• Support customer service efforts, including preparing and delivering accurate quotes

• Take on additional responsibilities as needed to support team objectives

The essential functions of this role include:

• working in a smoke free environment

Skills

• Customer Service (1 year of experience is required)

• Basic Computer Skills

• Customer Relations

• Customer Relationship Management

• Data Entry (1 year of experience is required)

Qualifications

• Years of experience: 1 year

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

ME

mary elders

• mary.elders@randstadusa.com