Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Executive Account Specialist sells products and/or services to customers through a variety of mediums and acts as point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing the business. Maintains relationships with accounts through ongoing client contact and support. Closes sales within territory, defined by geographic area, industry, or product/service group. Responds to client inquiries and offers bold recommendations on appropriate products and services. Must work with a sense of urgency to execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met. May work in tandem with outside sales team to achieve sales goals and revenue targets.

Responsibilities:

• Contacts both new and existing customers to sell new and recurring business

• Creates and delivers quotes and proposals to deliver to customers

• Ensures customer satisfaction and retention

• Accurately records information in CRM for forecasting

• Continues to stay up to date on company and customer technology to remain a trusted partner

• Mentors and develops less senior Account Specialists; expected to assist and lead others on critical/complex sales

• Completes the most complex sales to the company's most important customers; utilizes superior knowledge of products/services and industry to evaluate & recommend best solutions to customers

• Regularly demonstrates collaborative selling behaviors; mature base of accounts and/or highest level of revenue responsibility

• Other duties as assigned

High Impact Behaviors:

• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.

• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.

• Results-Driven Performance: High-performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Qualifications:

• A bachelor’s degree in Business, Marketing, or a related field with at least 10 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.

• Proficiency in sales tools and software (e.g., SalesForce, CRM systems).

• Excellent written and verbal communication skills.

• Strong analytical and problem-solving skills.

• Ability to develop and implement sales strategies and plans.

• Experience in conducting market research and competitive analysis.

• Strong project management skills with the ability to manage multiple projects simultaneously.

Salary range:

$70,500.00 - $126,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation