Description:

One of our customers is looking for a regional Field Technician/System Admin to work out of their Houston location. This is a high profile location where many of their executive team works out of. Their overall responsibility will be handling complex technical issues that cannot be resolved by Tier 1 or Tier 2 support teams. Ideal candidates will come from a small-mid size company where they were in a bit of a jack-of-all role providing hardware/software support, as well as doing basic network support and server troubleshooting. Role Duties and Responsibilities. Advanced Troubleshooting: Handle escalated technical issues that require in depth solutions; able to use advanced diagnostic tools, log analysis and system monitoring to identify root causes of more complex IT problems related to hardware, software, networking and systems configurations. Performs data migrations from used machines to new machines using established guidelines and procedures System and Network Administration: Perform advanced system administration tasks such as server management, virtualization, storage management, and backup/restore procedures. Specialized Application Support & Development: Provide specialized application support for business-critical applications, custom software solutions and database management systems. Collaborate with developers and software vendors to ensure and clean up application performance and availability if customized, upgraded or patched. Security Management: Implement and maintain IT security measures - antivirus software, firewalls, intrusion detection/prevention systems and security policies. Conduct security assessments, vulnerability scans and testing to profile security risks and threats. Documentation and Knowledge Sharing: Designs and documents detailed troubleshooting procedures and best practices for complex technical issues. Participates as a team member in all aspects of Technical Systems (Help Desk) support; consults with other members of the IT team on matters that are beyond his/her skill sets Technical Escalations: Act as technical escalation point for Tier 1 & 2 teams providing guidance and expertise. Collaborate with other IT teams to address cross functional technical challenges and projects. Project Support and Implementation: Provide technical expertise and support for IT projects. Participate in project planning, design reviews, testing and implementation phases so technical requirements are met.

Skills:

ticketing, Troubleshooting, Windows, network troubleshooting, server support, Technical support, hardware/software, Hardware, Active directory, Deployment, Imaging

Top Skills Details:

ticketing,Troubleshooting,Windows,network troubleshooting,server support,Technical support,hardware/software

Additional Skills & Qualifications:

ONSITE. Will sit in Houston (Greenspoint) office. Will also support a handful of other offices remotely. **Must be willing to travel to Ohio for FIRST WEEK for training. Flight, hotel, and rental car will be covered.

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.