Description We are offering an opportunity for a Help Desk Analyst II to join our team located in Houston, Texas. In this role, the individual will be tasked with handling a variety of responsibilities related to Android Development, Cisco and Citrix Technologies, Mac Computers, and Microsoft. This opportunity offers a long-term contract employment opportunity, where the successful candidate will be expected to utilize their skills in Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments.

Responsibilities:

• Assist in the management and troubleshooting of Cisco and Citrix Technologies

• Handle customer queries and issues related to Android Development and Mac Computers

• Provide support for Microsoft systems

• Use Active Directory to manage user accounts and access controls

• Provide technical assistance for Apple Devices and Computer Hardware

• Implement Configuration Management practices for system consistency

• Oversee software and hardware Deployments to improve system performance. Requirements • Proficiency in Android Development is a must.

• Demonstrated experience with Cisco Technologies is required.

• Familiarity with Citrix Technologies is necessary.

• Proficiency in using and troubleshooting Mac Computers is required.

• Good knowledge of Microsoft software and applications is necessary.

• Experience with Active Directory is a must.

• Ability to troubleshoot and maintain Apple Devices is required.

• Knowledge of Computer Hardware and related technologies is necessary.

• Experience in Configuration Management is a must.

• Deployment skills, including software installation and updates, are required. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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