Description

We are offering an exciting opportunity for an Inside Sales Specialist to join our team, based in Houston, Texas. The role is in the logistics industry and requires a detail-oriented individual with a strong background in customer service, inside sales, and proficiency in Microsoft Office Suites. The role involves significant customer interaction and managing orders from initiation to completion.

Our client located in Northwest Houston, TX is seeking an Inside Sales Specialist. The Inside Sales Specialist must have 3+ years of experience in the Logistics Industry. The Inside Sales Specialist will be responsible for heavy follow up, qualifying leads, heavy customer service, and handling orders from beginning to end. This is a direct hire opportunity paying up to 75K plus bonus and benefits working 100% in office.

Responsibilities:

• Proficiently handle customer inquiries and provide exceptional customer service

• Conduct thorough follow-ups to ensure customer satisfaction and order completion

• Utilize Microsoft Office Suites to maintain accurate customer records

• Efficiently handle and process orders from beginning to end

• Actively engage in qualifying leads to bring in business

• Monitor customer accounts and take appropriate action based on account status

• Collaborate with the logistics team to ensure timely and accurate delivery of orders

• Utilize inside sales strategies to increase sales and customer satisfaction

• Resolve any issues or disputes that arise in the order process

• Continuously update knowledge on logistics industry trends and best practices.

Requirements

• Hold at least 3 years of professional experience as an Inside Sales Specialist.

• Proven skills in Customer Service.

• Proficiency in Logistics is required.

• Inside Sales experience is a must.

• Expertise in Microsoft Office Suites.

• Ability to work independently and as part of a team.

• Exceptional attention to detail.

• Excellent written and verbal communication skills.

• Must possess strong analytical skills and problem-solving abilities.

• Ability to maintain confidentiality of sensitive information.

• Knowledge of auditing standards and procedures.

• Must have strong organizational and multitasking skills.

• Ability to work under pressure and meet tight deadlines.

• Proven integrity and professionalism.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .