Description

GENERAL PURPOSE OF THE JOB

Responsible for quoting, monitoring, and coordinating international shipments (air/ocean import/export) from pick-up through to delivery. Controls import/export activities on a day-to-day basis. Develops and maintains relationships with brokers and key suppliers resolving concerns among other aspects of Workstrings operation.

ESSENTIAL DUTIES AND RESPONSIBLITIES

• Deals directly with customs brokers to ensure the most economical method is chosen while meeting WSI customers’ expectations when moving cargo throughout the world.

• Prepares documents necessary to complete export, import and customs clearance process.

• Track and trace cargo as necessary to insure proper movement and delivery.

• Review quotations and invoices from brokers ensuring proper and correct billing reflects the service provided

• Coordinate shipping and receiving through international customer correspondence

• Communicate & correspond with other WSI store globally for client satisfaction and ensure excellent service execution.

• Provide shop operations and transportation personnel direction regarding items for shipping and receiving

• Interact with accounting personnel regarding accounts receivable and accounts payable as necessary for the project

• Update dispatchers, operations managers and inventory control personnel of significant events

• Follow and adhere to QA/HSE policies and procedures

• The above statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified; nothing restricts the company’s right to change, assign, or reassign duties and responsibilities at any time or for any reason

EDUCATION AND EXPERIENCE

• High school diploma or GED required.

• Minimum 4 years related experience.

• Minimum 3 years industry experience preferred.

TECHNICAL SKILLS AND BEHAVIORAL ABILITIES

• Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.

• Excellent communication and customer service skills

• Strong organizational skills are required, due to the high volume and demands of the position.

• Strong knowledge of Microsoft word and excel.

• Excellent client service skills.

• The ability to work in a fast-paced environment.

• Must have strong verbal and written communication skills.

• Ability to handle pressure and responsibility in a fast-paced environment, in a timely and effective manner.