AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers (https://www.aveva.com/en/about/careers/) .

For more information about our privacy policy and how to manage cookies, visit our Privacy Policy (https://www.aveva.com/content/dam/aveva/documents/recruitment/Recruitment-Candidate-Fair-Processing-Notice-AVEVA.pdf) .

About the Role

This role will be an integral part of our People Technology Team responsible for people related technology within AVEVA. The role will support the ongoing operational development and maintenance of people systems, working closely with the broader People Technology Team to ensure key deliverables are met. Working closely with the regional People Services teams, you will collaborate with HR and business stakeholders to ensure our People Technology is maintained and supported to deliver an outstanding employee experience at AVEVA.

Principal Accountabilities

• Provide 2nd line support via ServiceNow HRSD. Ensuringcases are dealt with in a timely manner and in line with any agreed SLA’s, escalating where appropriate. 

• Oversee People Technology Service Request process for both Workday and ServiceNow. Responsible for keeping work instructions updated when new Service Requests are identified, or if existing processes change.

• Administer and maintainPeakonto support the launch of the quarterly engagement survey.

• Support the broader People Technology Team with testing and deployment activities for Workday and ServiceNow HRSD upgrades/changes/developments when required.

• Work closely with regional People Services teams to ensure they are using the technology appropriately and have the support they need.

• Support the People Technology Team with ad hoc report requests.

• Manage Workday standard bulk import/update requests that come in from the People Team.

• Responsible for monitoring and resolving data integrity issues and working with People Technology team to implement measures to keep data accurate.

• Support the People Technology Team on HR projects as required.

• Be proactive in finding ways to improve the People Technology service.

• Oversee proper use of People technologies and provide support, advice and training on best practice to HR colleagues.

• Handle sensitive data with care always having GDPR in mind, ensuring all necessary security measures are taken.

• Build strong relationships with key stakeholders, particularly People Services and HRBP teams.

Knowledge, Skills & Experience Required

• Bachelor’s degree or 5+ years relevant experience in a related discipline.

• Knowledge of HRIS technology within a Global organisation – Ideally Workday. 

• Knowledge of Service Enablement technology within a Global organisation – Ideally ServiceNow. 

• Well developed general IT skills – Proficient in Microsoft Excel, Word, PowerPoint, Outlook.

• Ability to deal with complex and varied problems and come up withappropriate solutions.

• Flexibility to work in a global team across multiple time zones.

• Strong teamwork skills.

• The ability to plan work and meet deadlines.

• Good communication skills – able to communicate across cultures at all levels.

• Understanding of data protection regulations like GDPR.

Salary Range:

$80,700.00 - $134,500.00

This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.

USA Benefits: Competitive salary; high quality healthcare; 401(k) with 6% employer match; FSA and supplemental insurance; paid parental leave; 20 days PTO with increase for time served; 7 days of sick time; 3 days paid volunteering; flexible lifestyle benefits (commuter plans, backup care, emergency leave and fitness/education reimbursement opportunities)

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify AVEVA at recruitingaccommodations@aveva.com . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

Empowering you with pioneering tech

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers (https://www.aveva.com/en/about/careers/) .

For more information about our privacy policy and how to manage cookies, visit our Privacy Policy (https://www.aveva.com/content/dam/aveva/documents/recruitment/Recruitment-Candidate-Fair-Processing-Notice-AVEVA.pdf) .