INTERNAL ONLY

Please Note:All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number, and a description of duties performed./To receive Military Employment preference, a copy of the DD Form 214 (member #1 not accepted), NA Form 13038, VA Summary Benefits Letter, or a DD form 1300 must be provided before an interview can be extended./College transcripts, licenses, certifications, etc. must be provided before an interview can be extended.If this information is not provided prior to the interview, your application may be rejected because it is incomplete. Attaching documents to the application is preferred.Resumes do not take the place of this required information.

To learn more about TVC Employee Benefits, please click on the link below:

https://www.tvc.texas.gov/wp-content/uploads/2023/02/ERS-brochure-final-1.pdf

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*Submitted Through Work in Texas: *

Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. CAPPS Recruit:https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

• * General Description:

Provide mentorship, training, and technical assistance to staff in the classifications of DVOP functions. Monitor staff in the development of their roles through the on-boarding process and continued development phase of their career. Serves as the Subject Matter Expert in the development of training and performance improvement as needed. Coordinate with the District Manager and District Supervisor on areas of staff development, staff performance, and implementation of new roles and responsibilities.

/To promote a strong environment, TVC maintains a telecommuting policy. The policy is decided by division and contingent on continued performance.///

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Essential Duties and Responsibilities:

· Provide staff development in the DVOP classification.

· Mentor staff in the areas of DVOP functions such as; Case Management, Employment Plans, Veteran Outreach, Veteran Case Management System, etc.

· Serves as the Subject Matter Expert for the development of District Training, to include the development of class materials.

· Serves as an integral part of the training of new staff, and certifier for the 30, 60, 90-day training requirements.

· Conduct Individualized Careers Services to qualified veterans.

· Create and develop Employment Plans.

· Assist staff in the development of materials such as; Workforce partner training, development of action steps, Labor Market Information, Workshops, etc.

· Assist staff in the development of their proficiency with the Work in Texas System (WIT), and Veterans Case Management System (VCMS).

· Serves as a facilitator during District and Program training events.

· Must be willing to work hours other than 8 to 5, including nights and weekends.

· Perform other duties as assigned.

Military Crosswalk information:

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf

Minimum Education:Associate degree from an accredited college with major course work insocial work/social sciences or a related field. Experience may be substituted for education on a year by year basis.College Transcripts are required, it is preferred they be attached to the application.

Minimum Experience: At least one (1) year as a DVOP with Veterans Employment Services. Applicant must be of the same classification (DVOP) as the position applying for, with a high level of performance and proven success.

/Applicants must be a Veteran who served on active duty for a period of more than 180 days and was discharged/released with other than dishonorable discharge; OR a Veteran who was discharged/released from active duty because of a service-connected disability.*To demonstrate qualification, a DD form 214 (member 1 copy not acceptable), NA Form 13038, or a VA Summary Benefits Letter must be attached to the application or provided prior to an interview being extended. */

Additional Requirements:A valid Texas Driver’s License must be provided within 90 days of hire. * * Preferred Experience and Qualification: Two (2) years as a Veterans Career Advisor with Veterans Employment Services.

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• * Knowledge, Skills, and Abilities:
  • Knowledge of English language enough to compose correspondence, summarize information and write case narratives.
  • Knowledge of counseling techniques, assessments, career planning and interviewing techniques.
  • Knowledge of community resources and supportive services.
  • Knowledge of functions and services provided in the American Job Centers.
  • Knowledge of Significant Barriers to Employment and Case Management Process.
  • Skills in developing and presenting training materials.
  • Skills in operation of computers and in applicable computer software.
  • Ability to assess Veteran needs and to coordinate Veteran services.
  • Ability to organize, monitor, document and follow-up with case managed clients.
  • Ability to consistently present a professional image to customers, the public and co-workers.
  • Ability to maintain confidentiality.
  • Ability to train others individually, in small groups, or large audiences.
• * *Environmental & Physical Conditions: * Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping, and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer.

Notes to Applicants:

To receive Military Employment preference, applicable source documentsmust be provided before an interview can be extended. Attaching documents to the application is preferred.

College transcripts, licenses, certifications, etc. must be provided before an interview can be extended. Attaching documents to the application is preferred.

If you require any reasonable accommodation for the interview process, please inform the hiring representative who calls to schedule your interview.

This position has been designated as a security sensitive position. A criminal background investigation will be conducted on the final candidate for this position.

DUE TO THE HIGH VOLUME OF APPLICATIONS, WE DO NOT ACCEPT TELEPHONE CALLS. APPLICANTS SCHEDULED FOR INTERVIEWS WILL BE CONTACTED.

Veterans Information: The TexasVeterans Commission is committed to hiring Veterans and is proud to employ the highest percentage of Veterans among all state agencies. Additional info may apply via the job posting.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:

The Texas Veterans Commission does not discriminate on the basis of person’s color, race, national origin, gender, gender identity/gender expression, sexual orientation, marital status, disability religion, or age in employment or the provision of services.

Job: *Business and Financial Operations

Organization: *TEXAS VETERANS COMMISSION

Title: TVC - District Coach (Veteran Services Representative IV)

Location: Texas-Houston

Requisition ID: 00044710