Do you have an excellent grasp on technology and like to serve others by using your excellent listening and problem-solving skills? As a CIS (Corporate and Institutional Services) Support Specialist in Warsaw, IN you will:

• Assist in a variety of tasks involving the monitoring the CIS telephone queue to assist clients with questions related to all CIS products and services.
• Monitors the CIS inbox and replies to emails and voicemails from business clients and branch staff regarding CIS products and services.

Basic Qualifications Include:

• High school diploma or equivalent required.
• One to three years of retail/sales or customer service experience preferred.
• Personal computer competency required. Intermediate understanding of Microsoft products such as Word, Excel, Outlook, and Planner preferred.
• Technical knowledge to use software and systems to manage calls, access customer databases, reset user passwords, and troubleshoot technical issues.
• Warm, friendly, and professional telephone etiquette.

Hours:Monday-Friday: 8:00-5:00

Lake City Bank is proud to be an equal opportunity employer committed to a diverse, inclusive workplace. Employment at Lake City Bank is based solely on business needs, a person's merit, and qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, protected veteran status, or any other characteristic protected by law. Lake City Bank will not tolerate discrimination or harassment based on any of these characteristics.