Job Title: IT Technician (Apple & Microsoft Help Desk - Overnight Shift)

Location: Indianapolis, IN

Shift: Monday’s and Thursday’s from 6:00 pm EST to 3:00 am EST.

Type: Contract 6 months,

Pay: $25.20 hour

Must Haves:

• High School Diploma/GED

• Apple Experience a must, (Completed Apple Certifications: CompTIA A+ and Apple Certified Support Professional - Preferred)

• Microsoft Experience a must, (Completed Microsoft 365 Fundamentals Certification Preferred)

• Previous Help desk experience (Preferred)

• Previous Customer Service experience or equivalent Preferred

• Availability to work a 6 pm - 3 am shift Monday - Thursday

  Responsibilities:

• Technicians will be the working directly with our client's employees to address computer issues, educate users and answer questions and concerns.

• Technicians will provide a world class walkup support experience for our manufacturing employees.

• Work will focus on improving productivity through proactive identification/remediation of hardware and software issues, and proactively ensuring devices meet security standards (patches, driver updates, supported app levels, etc.).

• The hours for this role are Monday’s and Thursday’s from 6:00 pm EST to 3:00 am EST..

• Initial training will occur for 3-4 weeks during normal business hours (7:30 am EST-4:30 pm EST) Monday through Thursdays

  Benefits

  System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.

  #m3

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.