Job Information
Sedgwick Mgr Warehouse Operations - DEA in Indianapolis, Indiana
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
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Mgr Warehouse Operations - DEA
PRIMARY PURPOSE : To manage all warehouse operations to include oversight of product processing, production, fulfillment, material handling, storage and destruction, and any other operational service across multiple facilities. To maintain and monitor production and performance metrics and measurements to insure we are delivering timely, accurate and compliant services to exceed client expectations. To act as an operational liaison with vendors and provides subject matter expertise for operations, production, and IT systems.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Manages all operational functions in conjunction with warehouse, fulfillment, and production operations supervisors. Focuses on production and performance metrics (KPIs) and measurements to ensure our services are timely, accurate, and complaint.
Directly contributes to the oversight and management of financial forecasting and P&L performance To manage all warehouse operations to include oversight of product processing, production, fulfillment, material handling, storage and destruction, and any other operational service across multiple facilities. To lead process improvement initiatives for all operations teams. To contributes to the oversight and management of the P&L focusing on cost containment and the achievement of financial targets for all operations. To ensure operational and regulatory compliance with required regulatory agencies with respect to operations and production. To maintain and monitor production and performance metrics and measurements to insure we are delivering timely, accurate and compliant services to exceed client expectations. To act as an operational liaison with vendors and provides subject matter expertise for operations, production, and IT systems. with a focus on cost containment and the achievement of financial targets for all warehouse operations. Serves as Subject Matter Expert for operations, production, and IT systems.
Assists in implementation of process improvements (MIBs), visual management, metric-based reporting for production and quality.
Works to achieve organizational goals. Monitors operations and staff and recommends, when necessary, changes in methods, procedures, structure, and additions or changes in personnel to secure optimum utilization of resources.
Selects, trains, and develops an effective and efficient staff that champions a best place to work culture by identifying key personnel who will recognize culture gaps and promote a positive atmosphere.
Ensures operational and regulatory compliance with required regulatory agencies with respect to operations and production with a targeted focus on DEA compliance.
Assists with facility safety, security and maintenance operations.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.
SUPERVISORY RESPONSIBILITIES
Provides support, guidance, leadership and motivation to promote maximum performance.
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
QUALIFICATIONS
Education & Licensing
Bachelor's degree in business or logistics from an accredited college or university preferred.
Experience
Eight (8) years of management experience in a warehouse, manufacturing or distribution, production, or logistics environment with a focus on direct team member supervision experience or equivalent combination of education and experience required.
Skills & Knowledge
Demonstrates the ability to provide direction in addressing difficult issues; influence others to implement needed changes
Demonstrates the ability to be held accountable for individual, and where appropriate, team decisions, actions, and results
Demonstrates the ability to assess situations, focusing on central issues; reviews all possible solutions and consequences; adapts theories, concepts and analytical tools to resolve problems/issues
Demonstrates the ability to present ideas and information in a clear, concise, organized and diplomatic manner; listen to others to respond effectively to ideas and questions
Demonstrates the ability to identify problems as they occur; follow rules, guidelines, and procedures; apply past experience and processes to current assignments
Demonstrates the ability to ask questions and gather information in order to create customer requested reports. Demonstrates the ability to identify problems and suggest possible causes and solutions
Demonstrates the ability to assign tasks and provide decision-making responsibilities by considering staff knowledge, experience, skills, and workloads
Demonstrates the ability to manage own time, activities, and resources. Identify specific activities required to accomplish objectives, rank them in order of importance, and coordinate and take action to achieve desired results. Prioritize multiple activities and projects
Excellent oral and written communication skills, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Proven management/leadership skills
Ability to create and complete comprehensive, accurate and constructive written reports
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical : Computer keyboarding, travel as required
Auditory/Visual : Hearing, vision and talking
NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
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Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Taking care of people is at the heart of everything we do. Caring counts
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)
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