Sr CMMS Administrator

Job ID

172142

Posted

18-Jun-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Data & Analytics

Location(s)

Charlotte - North Carolina - United States of America, Dallas - Texas - United States of America, Indianapolis - Indiana - United States of America, Minneapolis - Minnesota - United States of America, Phoenix - Arizona - United States of America

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

About the role

The purpose of this position is to lead all aspects of the CMMS activities where FacilityOne has been deployed, and manages performance metrics in accordance with account KPI's (Key Performance Indicators). The CMMS Account Manager will be responsible for the CMMS technology, data integrity, and the applications support, evaluation, and training. Works under limited supervision.

What you’ll do

• Work with internal partners and business units to develop, install, and enhance the asset data within the SI7 CMMS.

• Troubleshoot system issues and provide technical support.

• Leads CMMS activities including operations, implementations, data integrity program, training, and ongoing care.

• Helps account manage to performance metrics in work order compliance, such as response time, completion time, overall completion percentage, etc. Reports to client as appropriate to agreed reporting requirements.

• Act as primary liaison for the account regarding the SI7 CMMS and manage system upgrades.

• Train staff on CMMS operation, generation of work orders and reports.

• Ensure data integrity and quality control of the CMMS database.

• Designs business metrics for accountability. Meets with various business groups to understand their requirements. Business metrics may include performance tracking, contract compliance measures, operational effectiveness metrics, and/or financial management measures.

• Design, generate, review, and understand reports. Uses aggregate data from multiple sources to create a complete analysis, improvement and/or recommendation(s). Prepares and presents results of analysis and reports along with their relative impact(s) to the business to all levels of management.

• Create, implement, and continuously improve/audit a change and release data management plan that minimizes impact to business operation. Ensure client views data suite as delivering value.

What you’ll need

Bachelor's Degree preferred with 5 - 7 years of relevant experience or a combination of education and experience.

In-depth knowledge of, proficiency in, and 2 – 5 years proven user/system administrator experience in the use of CBRE’s CMMS SI7.

Decisions made with detailed understanding of procedures, company policies, and business practices to achieve general results. Responsible for setting work unit and/or project timelines. Errors in judgment may cause short-term impact to department.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE:

We lead by example, guided by the needs of the cities we inhabit, the communities we build and the world we live in. The more perspectives we have, the more dimensions we’re able to see. A culture of respect, integrity, service and excellence shapes our approach to every opportunity.

CBRE offers excellent and comprehensive benefits including Health Insurance, 401(K), Dental, Vision, Life insurance, and more!

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)