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Robert Half Sr. Customer Service Representative in INDIANAPOLIS, Indiana

Description If you love building solid customer relationships, you might be the Customer Service Representative Robert Half is looking for. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. If you're looking for a long-term contract / temporary position in Indianapolis, Indiana, this Customer Service Representative opportunity could be for you! Candidates who thrive in a dynamic, rapidly-changing call center will be interested in this position.

Your responsibilities

  • Manage the fielding and sending of important written business correspondence

  • Organize and route incoming telephone calls

  • Deliver outstanding, friendly customer service in a timely fashion

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers Requirements - Ability to recognize, evaluate, and resolve problems effectively

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Proficiency with Microsoft office applications

  • Excellent computer skills

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Strong customer service and office administrative skills

  • Knowledge of Call Center Customer Service

  • Resolve Customer Issues experience

  • Solid understanding of Assist Customers

  • Outbound Marketing experience highly desired

  • Customer Satisfaction experience

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • 3+ years of past relevant experience

  • Ability to effectively interact, verbally and in writing

  • Supportive, positive attitude with a professional demeanour applied to all tasks

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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